Technical Account Manager

Technical Account Manager (TAM) SIEM/SOC/IR

We are seeking a
TAM SIEM/SOC/IR
with strong client-facing capabilities and a solid technical background to join our team. In this role, you will act as a trusted advisor to clients, helping bridge technical solutions with business needs—particularly in the areas of SIEM and SOAR. The ideal candidate is proactive, detail-oriented, and equally comfortable engaging with clients as they are working hands-on with technical processes.

If you're looking to make an impact by helping clients design and optimize their security operations while working in a collaborative environment, we'd love to hear from you.

Key Responsibilities

• Pre-Sales & Technical Design Support
• Engage directly with clients to understand requirements, translate them into technical designs, and support pre-sales efforts.
• Present technical solutions in a clear, client-friendly manner.

Solution Design & Architecture

• Participate in and contribute to technical design sessions for SIEM, SOAR, and other security operations solutions.
• Outline and define technical processes tailored to client needs.

Documentation & Knowledge Sharing

• Develop and maintain high-quality technical documentation for client engagements.
• Create reusable blueprints and templates to streamline future client-facing documentation.

Client Engagement & Relationship Building

• Act as a trusted technical advisor, ensuring alignment between client needs and solution design.
• Build strong, long-term client relationships through active communication and technical credibility.

**Qualifications

Experience:

• 2+ Years Experience in a Customer Engineer, Solutions Engineer, or simi

lar role.Clien

• t-Facing Skills: Proven ability (2+ years) to interact directly with clients, gather requirements, and present solutions effectively.Techn
• ical Background: Strong understanding of IT and cybersecurity concepts.Secur
• ity Operations Expertise: Knowledge of SIEM and SOAR platforms (e.g., Splunk, Chronicle, Sentinel, Cortex XSOAR, etc.)—hands-on experience strongly preferred.Commu
• nication: Native-level English (spoken and written) with excellent presentation skills.Adapt
• ability: Ability to work under pressure in a fast-paced environment while managing multiple priorities.Remot

• e Work: Comfortable collaborating with distributed teams and clients across different time zones.****Preferred Qualifications:

• Hands-on implementation experience with SIEM or SOAR tools.

Industry certifications (e.g., Splunk Certified, GIAC, CISSP, or equivalent).

• Familiarity with modern security operations processes (alert triage, incident response, automation).
• Proven experience with Fortune 100 Clients.

Location: Ramat Gan, Israel

On-Site / Hybrid / Remote: Hybrid, Office Days 3-4 times a week

Our Recruitment Process:

• Submit Your CV – Share your resume with us so we can learn about your experience an

d skills.Initi

• al Interview (30 min) – A quick introductory call to get to know you better and discuss your interest in the role.Assig
• nment - you will get an offline assignment to prepare and send over to us.Secon
• d Interview (60 min) – A deeper conversation to assess your expertise and problem-solving abilities. During the interview you will be asked about the assignment.Offer
• & Contract Signing – If we're a great fit for each other, we'll move forward with an offer and finalize the hiring process.****Excited about this role or other opportunities at CodSec? Even if you don't meet every single requirement, we'd love to hear from you We value diverse backgrounds and believe great talent can come from many paths.

About Us:

We are a dedicated team of experienced Software Engineers and Security Architects with a global presence, operating from Israel, Portugal, and Singapore. As leaders in cybersecurity, our Cyber Security Center of Excellence has successfully delivered top-tier Application Security, Security Automation, and Secure Development Practices to many of the world's leading brands. Our expertise spans end-to-end security solutions, providing hands-on technical support across every stage of the development lifecycle—from initial design and architecture to deployment and in-depth code reviews. Our mission is to drive excellence in security, ensuring that every product we touch meets the highest standards of safety, scalability, and reliability.**