Help Desk Specialist

7 days ago

Israel RadCom Full time ₪60,000 - ₪80,000 per year
About The Position

We are looking for a motivated and customer-oriented Helpdesk Technician to provide technical support to our employees. As a key member of the IT team, you will be the first point of contact for technical issues and will help ensure smooth day-to-day operations by resolving hardware, software, and network problems promptly and efficiently.

Requirements
  • Proven experience as a IT Support Technician or other customer support role.
  • Good understanding of computer systems, mobile devices, and other tech products.
  • Ability to diagnose and resolve basic technical issues.
  • Excellent communication skills and a service-oriented attitude.
  • Ability to work independently and as part of a team.
  • Familiarity with ticketing systems and remote support tools.
Responsibilities
  • Serve as the first point of contact for users seeking technical assistance (via ticketing system, email, or in-person).
  • Providing end-user support to all employees globally.
  • Troubleshoot and resolve hardware, software, and network-related issues.
  • Provide support for Windows, macOS, Microsoft Office, email systems, and other standard software.
  • Set up and configure new user accounts, computers, and mobile devices.
  • Escalate complex issues to higher-level IT staff as needed.
  • Maintain documentation of support activities and technical procedures.
  • Assist in maintaining IT inventory and tracking assets.

  • Client Specialist

    1 week ago

    Israel Wet Nose Full time $40,000 - $60,000 per year

    Where nutrition, kindness & tail wags collideClient SpecialistWhere nutrition, kindness & tail wags collideYou're not just here to ring up kibbleYou're here to change lives—four paws at a time. At Wet Nose, our Client Specialists are part pet nutritionist, part concierge, and part emotional support human (for both pets and their people). Whether you're...

  • Customer Support Specialist

    1 week ago

    Israel Flashy Full time ₪40,000 - ₪60,000 per year

    Technical Customer Support Specialist - 100% Remote As a Support Specialist, you will provide professional support to our B2B customers, helping them resolve issues and get the most out of our services. *Who Are We? We are a SaaS company that provides a marketing automation platform for businesses. We are working 100% remotely. Full-time job,...

  • Support Specialist Engineer

    1 week ago

    Israel Qmarkets Full time ₪40,000 - ₪60,000 per year

    Qmarkets is recruiting a full-time Support Specialist to join our global support team.Location: IsraelWorking Days: 5 days a week. Mainly Sun – Thu (2 Fridays per month, 09:00-16:00)What will you do:The support team owns a ticketing system that manages all customers' tickets re our product, including bugs and queries.Respond within SLA to support tickets...

  • Revenue Operations Specialist

    1 week ago

    Israel Pixellot Full time $90,000 - $120,000 per year

    Looking to take the lead in operational excellence? Ready to make a measurable business impact? Join our fast-growing commercial team and help power the systems that drive Pixellot's global sales success At Pixellot, we're transforming the way sports events are captured, produced, and shared. Our cutting-edge automated solutions empower professional and...

  • Customer Onboarding System Specialist

    3 days ago

    Israel Nayax Full time $104,000 - $130,878 per year

    Nayax is a global fintech company (NASDAQ; TASE: NYAX) and a leading provider of cashless payment, consumer engagement, and business management solutions for the unattended retail sector.We are lookig for a Customer Onboarding system specialist to join our Compliance Operations group.This position plays a critical role in ensuring a seamless and complaint...

  • Digital Marketing Specialist

    1 week ago

    Israel PlaxidityX Full time $90,000 - $120,000 per year

    Who are we?PlaxidityX is a global leader in the automotive cyber security industry. We protect drivers & manufacturers from cyber attacks on their vehicles. We use top notch technology & have several products for inside & outside the carWhy PlaxidityX ?You can be part of a leading company in the automotive industryYou can help save livesYou can work with...

  • לחטיבה החברתית מאבק בסחר בבני אדם בירושלים דרוש סטודנט

    1 week ago

    Israel Gov Full time ₪40,000 - ₪60,000 per year

    תיאור התפקידסיוע בתפעול ויישום מערכת המידע.תמיכה בציוד קצה.שירותי תמיכה טכנית למשתמשים באמצעות מערכת קריאות HELP DESK.הדרכת משתמשים.ביצעו בטלות נוספות על-פי דרישות הממונה וצרכי היחידה.תינתן אפשרות...

  • Study Start-Up Specialist

    1 week ago

    Israel Remote BeiGene Full time $70,000 - $120,000 per year

    BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer.General Description:Responsible for start-up...

  • Customer & Account Specialist- Oncology

    1 week ago

    ISR - Central District of Israel - Hod Hasharon MSD Full time $90,000 - $120,000 per year

    Job DescriptionOur Oncology team is dedicated to delivering breakthrough innovations that extend and improve the lives of cancer patients worldwide.  Our team of forward-thinking individuals achieve this through an unwavering commitment to support accessibility to medicine, providing new therapeutic solutions, and collaborating with governments and payers...

  • דרוש/ה סטודנט\ית באגף רכש, נכסים ולוגיסטיקה במשרד לביטחון לאומי

    1 week ago

    Israel Gov Full time ₪900,000 - ₪1,200,000 per year

    תיאור התפקידלחטיבת שירות הלקוחות דרוש/ה מנהל/ת מוקדי שירות טכנולוגיים, להובלת צוותי התמיכה והשירות לעמידה ביעדים תפעוליים ושירותיים, תוך שיפור מתמיד בתהליכים ובחוויית הלקוח, כמו גם בניית תרבות...