Customer Service Representative

2 weeks ago


Haifa, Haifa, Israel ZIM Full time

Find your Z Factor.

Join ZIM, where you can make an impact, take on meaningful challenges, and grow both personally and professionally in an innovative global company.

Ready to make an impact as our next Customer Service Representative? In this role you will be:

  • Providing information to the customers, regarding import/export issues.
  • Handling customer inquiries (emails, phone calls).
  • Working with various systems (CRM, outlook, AgentTeam, IQSHIP).
  • Working globally with internal & external interfaces (e.g. different units, agencies, agents & etc.).
Requirements

You'll need to have:

  •    Academic education (B.A).
  •    Experience in the Customer Service field- a must
  •    Control of office tools, (Word, Excel, PowerPoint).
  •    High proficiency in English


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