Service Technical Specialist

Responsibilities for ensuring the day-to-day requirements of MKS product service (repair and calibration) are met. This is to be achieved whilst maintaining the highest level of customer satisfaction in terms of product quality and on-time delivery. Principal areas of accountability within this role will include:

• Troubleshooting, inspection, repair, adjustment and calibration of MKS Instruments equipment based on current calibration procedures and technical documentation.
• Ensuring products are repaired and tested in a timely manner, to meet performance targets.
• Maintaining work area, test equipment and tools in line with 6S workstation requirements.
• Setting up and final test of software, hardware and computers.
• Maintain records, update service database and prepare customer documentation.
• Completing final test reports and shipping documentation.

• Excellent interpersonal / communication skills.
• Language Skills: Hebrew, Technical English (Excellent writing and reading)
• To be able to work autonomously or as part of a team.
• Ability to multitask and prioritize jobs with changing customer demands.
• Computer literate – An understanding of computer hardware, networking and software including Microsoft Office – Word and Excel, ERP (Priority), PowerPoint, Orcad (Basic knowledge)
• Fault finding / diagnostic skills down to component level.
• Using general testing equipment – DVM, Scope.
• The ability to read technical drawings / electronic schematic

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to various export control regulations.  Applicants for these positions may be limited (by, for example, their countries of citizenship, country of origin, or immigration status) where required by law or governmental contact, and/or employment made contingent upon the issuance of appropriate governmental licensing.

MKS Inc. and its affiliates and subsidiaries ("MKS") is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies.  MKS is generally only hiring candidates who reside in states where we are registered to do business.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at:  .

If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role