People Relations Partner, Nazareth Site

Job ID:

Required Travel :No Travel 

Managerial - No 

Location: :Israel- NAZRAT (Amdocs Site) 

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit  

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

The People Relations Partner serves as a pivotal member of our HR team, providing support and guidance to first-line managers and employees on employee relations and HR best practices. This role demands expertise in regional labor laws, exceptional interpersonal skills, and the ability to manage complex employee relations situations.

• Local HR Consultation:

Guide regional labor laws, regulations, and cultural practices to ensure HR policies and actions are compliant and culturally appropriate.

Offer support and advice to first-line managers on employee relations and HR best practices

• Managerial Support:

Advise and support managers on handling sensitive employee issues, providing coaching and guidance to promote effective resolution.

Assist in the development and implementation of performance improvement plans and other managerial tools.

• Employee Relations Case Management:

Sensitive Cases: Conduct thorough and confidential investigations into complex issues such as discrimination, harassment, and workplace conflicts, ensuring fair and timely resolution

Non-Sensitive Cases: Address routine HR inquiries and concerns, providing accurate information and solutions to employees and managers.

• Second-Tier HR Support:

Act as an escalation point for first-tier HR support, offering advanced problem-solving and decision-making assistance.

Collaborate with HR Business Partners, Legal, and Compliance teams to address and resolve employee relations issues.

• Front-End HR Processes:

Manage high-touch processes, including employee separations, performance improvement plans (PIP), and any sensitive requests, with sensitivity, compliance, and efficiency.

• Complex Employee Relations (ER) Cases:

Lead investigations and resolutions of complex ER issues, ensuring adherence to company policies and legal requirements.

• Design and Planning of employee welfare activities and CSR (Corporate Social Responsibility) initiatives, including budget management and expense tracking.

• A bachelor's degree in human resources, Business Administration, or a related field is a must. A master's degree is preferable

• Up to 2 years of relevant HR work experience, preferably in a global/international service/ environment.

• Practical knowledge in the areas of employee management, employee relations, reward, employment law, organizational development, and employee development/learning.

• Fluency in both written and spoken English.

• Fluency in Arabic (native level) is an advantage.

• You will work with dynamic HR Professionals at the back-end, get a better understanding of different HR facets and become a specialist in multi-tasking
• We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce