Digital Product Manager – Consumer Applications
6 days ago
Role Purpose
The Digital Product Manager – Consumer Applications is responsible for managing the lifecycle of multiple user-facing applications that serve distinct consumer groups. The role combines product ownership with strategic commercialization, ensuring each application drives user engagement, business value, and revenue opportunities.
Scope of Responsibility
- Application Ownership: Manage multiple apps and ensure each delivers value across user types.
- Strategy & Monetization: Define and execute monetization models for consumer apps and identify commercialization opportunities across user groups.
- Drive market expansion
by identifying new user segments, and values that lead towards opportunities to grow our apps' impact and reach. - Roadmap Management: Own the roadmap for each app, prioritize based on business outcomes, user needs, and technical feasibility.
- Execution: Manage backlog, write epics and user stories, and work with agile teams to ensure delivery.
- Applications lifecycle management owner, from discovery to sunset
- Measurement & Analytics: Define KPIs, monitor adoption/engagement, conversions among other metrics, and drive continuous improvement.
- Use
Salesforce Marketing Cloud (SFMC)
to orchestrate personalized communications, push notifications, and customer lifecycle automations. - Innovation: Identify new technologies, trends, and features relevant to digital apps.
Key Interfaces
- R&D / QA – ensure delivery, technical feasibility, and quality.
- Marketing – go-to-market, positioning, and user acquisition.
- Product Peers – align vision and roadmaps across consumer/B2B products.
- Sales Leadership – provide insights, enablement, and support commercialization.
- Customer Success / Support – capture feedback, improve user experience.
- Finance / Strategy – validate monetization models and business impact.
Qualifications
- 5+ years of product management experience in digital, app-based products.
- Experience managing multiple user-facing apps and distinct.
- Proven experience in eCommerce or app-based sales & marketing flows.
- Demonstrated experience in app commercialization/monetization.
- Strong analytical skills and data-driven decision-making.
- Excellent communication and stakeholder collaboration.
- Agile product development background.
- Solid understanding of
conversion funnels
,
customer segmentation
, and
journey orchestration
. - Preferred: industry/domain knowledge in consumer goods applications
- Preferred: Strong familiarity with
Salesforce Marketing Cloud
– must understand how to collaborate with technical and marketing teams using these platforms.
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