Product Manager

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.

At DigiProcessing, we have over 130 talented employees around the world who all share some common traits: integrity, a thirst to succeed, a need for excellence and a relentless focus on creating loyalty beyond reason by delivering an experience second-to-none for our customers. Our focus is on the customer, and we foster loyalty by creating a superior gaming experience powered by data-driven insights.

Who we're looking for

We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiProcessing, every day is action-packed, and we expect you to bring your
A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As a Product Manager, you will support the end-to-end delivery of Payments and Fraud initiatives. This includes a large-scale migration to a new payments platform, shaping a seamless user experience, drafting business requirements documents (BRDs), and collaborating closely with engineering, marketing, compliance, and operations teams.

What you'll be doing

As part of your role, your responsibilities will include:

• Own payment products end-to-end - from research, ideation, and definition to execution, delivery, and continuous improvement.

• Conduct market and competitor research to identify opportunities and shape the future direction of our payments offering.

• Write clear, detailed BRDs, PRDs, and user stories that translate complex business needs into actionable requirements.

• Partner with design team to build simple, intuitive, and frictionless payment experiences.

• Work closely with engineering, compliance, operations, and commercial teams to deliver solutions that meet business and user needs.

• Lead a high-impact platform migration project, ensuring a smooth transition with minimal risk and maximum value.

• Present product plans, updates, and results to senior leadership and influence key business decisions.

• Monitor performance, gather feedback, and continuously improve the product post-launch.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you'll bring to the table

The necessary skills that we require for this role include:

• At least 5 years of experience as a Product Manager in a technology-driven company.

• A proven track record of delivering complex, cross-functional projects from concept to launch.

• Strong experience writing and managing detailed product requirements and documentation.

• Solid understanding of payment platforms, transaction flows, and payment technologies.

• Comfortable collaborating with engineering and technical teams on deep execution details.

• Experience with system migrations or platform transitions is highly desirable.

• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively

• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals

• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope

• Exceptional attention to detail, ensuring high standards of quality in all outputs

• A proactive, hands-on attitude with a strong sense of ownership, accountability, and delivery focus.

• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations

Desirable skills you've got up your sleeve

It would be great if you also have some of the following skills:

• Experience in fintech or payments

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends

• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations

• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards

• Experience in developing and executing customer retention strategies

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability

• Ownership and accountability

• Initiating action

• Resilience

• Team orientation

• Integrity

• Innovation

What you'll get back

We offer a great variety of personal and professional benefits to help you thrive at DigiProcessing and Super Group. This includes:  

• We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.

• Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.

• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

• Cape Town location specific:

  • Free Daily Meals

  • Free Massages On-site

  • Free On-Site Gym

  • Group Life Cover

  • Funeral Fund Benefit

  • Financial Services Assistance

  • Employee Assistance Programme

  • Curro School Fees Benefit

  • Income Continuation Benefit

  • Leadership Training

  • Referral Bonus

  • Medical Aid Subsidy

  • Free Sleep Coaching

  • On-site Barista

  • Retirement Annuity Subsidy

  • Team builds

Be part of that Superclass feeling.

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It's all about putting your experience first and ensuring honesty and fairness in all we do.

Here, your growth is supported and your contributions valued.

Game on

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.
 

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow