Partnerships Operations Manager
We are looking for a Partnerships Operations Manager to support the management and development of the company’s strategic partnerships. This role combines business ownership with hands-on operational and analytical work and requires the ability to manage complex relationships while ensuring consistent value delivery for both partners and the company.
- Manage and maintain day-to-day relationships with strategic partners, ensuring smooth ongoing collaboration and high service standards.
- Serve as the main point of contact for partners, from onboarding, handling operational matters, resolving issues, to coordinating with internal teams as needed.
- Monitor partner performance through data and reports, identify recurring patterns, and support initiatives to improve results.
- Support the growth of existing partnerships by identifying opportunities to expand usage of existing products and solutions.
- Work with Product, Operations, R&D, and Finance teams to address partner needs and drive execution.
- Support the implementation of partnership initiatives and contribute to ongoing process improvements.
- 4+ years of relevant experience in Partnerships / Strategic Partnerships / Business Operations roles.
- Experience working with business partners or larger organizations and collaborating with different stakeholders.
- Experience working in a data-driven environment, including performance tracking, trend analysis, and supporting improvement processes.
- Solid business understanding and the ability to identify opportunities to expand existing partnerships.
- Ability to work independently, prioritize effectively, and manage multiple tasks in a dynamic environment.
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