
Corporate Learning Consultant
1 week ago
Training Excellence
We are seeking an experienced and passionate Senior Customer Service Trainer to join our team. In this pivotal role, you will be instrumental in driving employee development and delivering exceptional customer experiences. By working closely with management and the corporate training team, you will help design and implement training solutions that meet the evolving needs of our organization.
Key Responsibilities:
- Develop and deliver comprehensive training programs that align with business objectives.
- Mentor and support employees to enhance their skills and performance.
- Evaluate training effectiveness and make recommendations for improvement.
- Collaborate with stakeholders to ensure seamless integration of training initiatives.
Requirements:
- Bachelor's degree in a relevant field, such as adult learning or corporate training.
- Substantial experience in training delivery, facilitation, or instructional design.
- Exceptional communication, interpersonal, and leadership skills.
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