
Learning Solutions Developer
6 days ago
We are looking for a highly motivated and experienced Senior Customer Service Trainer to join our team.
This role involves developing and implementing effective training programs for employees, mentoring employees, and assessing department training needs to improve processes and procedures.
The ideal candidate will have experience with existing and emerging training methods and tools, as well as excellent communication, interpersonal, and leadership skills.
Responsibilities:
- Develop and implement training programs to enhance employee skills and knowledge.
- Mentor employees to improve their performance and productivity.
- Identify and address department training needs to improve processes and procedures.
- Collaborate with the corporate training team to develop learning solutions.
Requirements:
- Bachelor's degree in adult learning, corporate training, or a related area, or equivalent experience.
- Experience with existing and emerging training methods and tools.
- Proficient in Microsoft Office.
- Excellent communication, interpersonal, and leadership skills.
Benefits:
- Full benefits package.
- 401(k) with 6% employer match that starts day one.
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Others:
- Complimentary meals at company café.
- On-site fitness center and walking paths.
- State-of-the-art facilities.
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