Training and Development Specialist

7 days ago


Oak Park, Michigan, Israel beBee Careers Full time

Senior Customer Service Trainer

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  • We are seeking a Senior Customer Service Trainer to assist in trainer development and partner with management to develop learning solutions for employees.

The ideal candidate will have experience with existing and emerging training methods and tools, as well as excellent communication, interpersonal, and leadership skills.

This position is on-site and requires a Bachelor's degree in adult learning, corporate training, or a related area, or equivalent experience.

Responsibilities:

  • Conduct engaging development training sessions using various techniques.
  • Mentor employees and report their performance progress to management.
  • Assess department training needs and seek ways to improve processes and procedures.
  • Serve as a liaison to the corporate training team.

Requirements:

  • Bachelor's degree in adult learning, corporate training, or a related area, or equivalent experience.
  • Experience with existing and emerging training methods and tools.
  • Proficient in Microsoft Office.
  • Excellent communication, interpersonal, and leadership skills.

Benefits:

  • Complete health insurance coverage.
  • 401(k) with 6% employer match that starts day one.
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.

Others:

  • Café featuring affordable daily meal options from local restaurants.
  • On-site fitness center and beautifully maintained walking paths.
  • Best-in-class, clean, modern facilities.


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