Senior Content Strategist

1 week ago

Tel AvivYafo, Israel beBeeContentDesigner Full time
Remitly is a mission-driven company dedicated to transforming lives of immigrants and their families by providing trusted financial services that are fast, easy, and affordable.The team in Israel pushes forward and aims for the stars. We hire top talents and invest in promoting their career by providing opportunities, challenges, and a great work environment that places an important emphasis on work-life balance.We are seeking a talented individual to join our wallet project, where you will have a direct impact on shaping user experiences for millions of customers globally.You will lead the content design for key features and work closely with product, design, and research teams to ensure content is clear and consistent, and aligns with user needs and business goals.In this role, you'll take ownership of content across various wallet touchpoints—from onboarding to transactional messaging—ensuring its customer-centric and aligns with WCAG accessibility standards.You will establish evidence-based terminology guidelines and content patterns, and own the measurement and optimization of UX content quality for the SoV space.You will collaborate with cross-functional teams:
  • Product Design: Collaborate with product designers to define user flows and determine the optimal components, ensuring that content and design work together to enhance the wallet user experience.
  • UX Research: Collaborate with UX researchers to develop user studies. Integrate user feedback, data insights, and testing into content decisions.
  • Product Management: Work closely with product managers to refine requirements and lead content A/B experiments to optimize the user experience.
  • Engineering: Ensure content is accurately implemented and reflects the intended user experience.
  • Marketing: Collaborate with marketing teams to ensure content aligns with messaging frameworks and is reflected effectively in the SoV user experience.
This role requires 5+ years of experience in content design, UX writing, or related fields, with a strong portfolio demonstrating expertise in creating content for complex user flows and scenarios.Proven experience working on global products and understanding the localization process, ensuring content resonates with diverse audiences.Familiarity with UX product accessibility best practices to ensure content is inclusive and meets all accessibility standards.Proven ability to collaborate effectively across teams, including Product Design, Engineering, Product Management, Marketing, and Localization, to create cohesive, user-centered content strategies.This is a hybrid role based in Tel Aviv or London, requiring proficiency in English for effective communication across teams.We are an equal opportunity employer committed to creating an inclusive environment for all employees.Our vision is to transform lives with trusted financial services that transcend borders.

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