
IT Support Professional
2 days ago
We are seeking an IT Support Professional to join our team. As a key member of the IT department, you will be responsible for providing technical support to employees, troubleshooting hardware and software issues, and collaborating with technical teams to ensure effective IT operations.
The ideal candidate will have at least 2 years of experience in Help Desk or IT Support roles, strong customer-service orientation, excellent communication skills, and proficiency in resolving IT issues for macOS and Windows operating systems.
Additionally, the successful candidate will have experience with IT management environments such as Jamf, Microsoft Azure, Active Directory, Okta, Microsoft Office 365, and Google Workspace. A solid understanding of networking components and infrastructure is also required.
This role requires a proactive mindset, curiosity, and a willingness to learn and integrate new technologies. Fluency in Hebrew and English is essential.
- Job Responsibilities:
- Provide technical support to employees via phone, email, or in-person interactions
- Troubleshoot and resolve complex hardware, software, multimedia, network, and security issues
- Collaborate with technical teams to ensure effective IT operations
- Required Skills and Qualifications:
- At least 2 years of experience in Help Desk or IT Support roles
- Strong customer-service orientation and excellent communication skills
- Proficiency in resolving IT issues for macOS and Windows operating systems
- Experience with IT management environments
- Solid understanding of networking components and infrastructure
- Benefits:
- A competitive salary package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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