Leading IT Professional

Senior IT Administrator

We are seeking a skilled IT professional to manage our company's local and global IT infrastructure, ensuring system reliability, enforcing security controls, and supporting business continuity across offices. This role will play a key part in scaling IT operations, improving service delivery, and aligning infrastructure with security and business objectives.

• Lead and manage day-to-day IT operations, including user support, device lifecycle management, and access control enforcement.
• Oversee Google Workspace administration, ensuring effective user provisioning, configuration, access controls, and alignment with company security policies.
• Configure and maintain SSO integrations, working with the CISO to ensure secure and seamless access to company systems using protocols like SAML and OAuth.
• Administer endpoint management (macOS, Windows), ensuring devices are securely configured, regularly updated, and monitored via MDM or other tools.
• Monitor and maintain network infrastructure for the office, ensuring high availability, performance, and resilience.
• Respond to IT-related security alerts, including endpoint anomalies, login irregularities, and policy violations — escalating to the CISO or Security Operations as needed.
• Serve as the primary escalation point for IT tickets and incidents in the region, delivering a high level of customer service and response efficiency.
• Collaborate with other IT teams to ensure follow-the-sun coverage and global consistency in infrastructure and IT practices.
• Identify technical gaps and security risks across infrastructure, propose solutions, and implement improvements in coordination with the CISO and relevant stakeholders.
• Manage third-party vendors, including support contracts, procurement, and performance evaluations.
• Support employee onboarding/offboarding, ensuring devices, credentials, permissions, and tools are provisioned and revoked securely and consistently.

To succeed in this role, you should have:

• At least 3 years of experience in IT administration or IT operations, including experience in a senior or lead role managing multi-office or global infrastructure.
• A strong understanding of endpoint management, network security, and cloud-based systems — with a focus on both availability and security.
• Proven experience with Google Workspace administration, including user lifecycle, policy enforcement, and integrations with security tools and SSO systems.
• A solid grasp of IT and information security best practices, including data privacy, access control, device hardening, and incident response fundamentals.
• Demonstrated ability to manage IT service providers and third-party vendors, including license tracking, contract oversight, and technical escalations.
• Hands-on experience supporting and troubleshooting macOS and Windows environments, including device provisioning, remote support, and patch/update workflows.
• Experience with project management principles, including defining scope, setting milestones, and collaborating cross-functionally with teams.
• Excellent interpersonal skills and the ability to translate technical requirements into business-friendly language when working with stakeholders.
• Strong documentation habits and attention to process hygiene.
• Familiarity with regulatory compliance environments.

This role offers a range of benefits, including:

• A competitive salary and benefits package.
• The opportunity to work with a talented team of professionals.
• The chance to make a real impact on our company's success.
• Ongoing training and development opportunities.

We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to creating an inclusive and diverse workplace culture.

Please note that we are unable to respond to every application individually. However, we will be in touch with shortlisted candidates to discuss their application further.