
Customer Experience Advocate
7 days ago
We're looking for a detail-oriented and customer-centric individual to fill the role of Customer Support Specialist.
About the JobIn this position, you'll be responsible for delivering exceptional customer experiences through effective communication and problem-solving skills. You'll work closely with customers to resolve their issues and concerns, providing timely and accurate responses to their inquiries.
Key Responsibilities- Provide top-notch customer service through phone, email, and chat
- Analyze customer issues and develop effective solutions
- Maintain accurate records of customer interactions
A high school diploma or equivalent is necessary. A bachelor's degree is desired. Previous customer service experience is beneficial, but not required. Proficiency in both spoken and written English and Spanish is essential.
What We OfferA competitive hourly rate, comprehensive health insurance, 401(k) plan with employer match, bonus opportunities, paid time off, and tuition assistance program.
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