
Customer Service Experience Leader
7 days ago
Customer Service Representative Job Summary:
">- This role is ideal for individuals who enjoy interacting with customers and providing top-notch support.
We're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for processing customer orders and inquiries in a collaborative call center environment using world-class technology.
">Your primary focus will be on delivering exceptional customer experiences by communicating effectively with customers over phone, email, and chat. You'll also help customers navigate our website and online ordering system.
">In this role, you'll have the opportunity to become a product expert and answer questions confidently. We'll provide you with the necessary training to excel in this position.
">Key Responsibilities:
">- Process customer orders and inquiries in a collaborative call center environment.
- Communicate with customers over phone, email, and chat.
- Help customers navigate our website and online ordering system.
- Become a product expert and answer questions confidently.
Requirements:
">- High school diploma or equivalent.
- Bachelor's degree preferred.
Benefits:
">- Complete health insurance coverage.
- 401(k) with 6% employer match starting day one.
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program covering professional continuing education.
- Café featuring affordable daily meal options from local restaurants.
- On-site fitness center and beautifully maintained walking paths.
- Best-in-class, clean, modern facilities.
About Us:
">We are a family-owned company committed to excellence in customer service. Our mission is to deliver exceptional experiences to our customers every day.
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