Branch Team Lead

6 days ago


Jackson Park, Israel beBee Careers Full time

Role Overview

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The Teller Supervisor is a key member of our branch team, responsible for supervising the activities of teller staff and ensuring that all branch functions are carried out efficiently.

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This role requires strong leadership and organizational skills, as well as excellent customer service and communication skills.

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As a Teller Supervisor, you will be responsible for:

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  • Supervising the activities of teller staff.

  • Ensuring that all branch functions are carried out efficiently.

  • Providing excellent customer service.

  • Recognizing potential cross-selling opportunities and directing customers to relevant bank personnel.

  • Taking a proactive approach to resolving operational issues and making exceptions to policy as needed.

  • Identifying and reporting potential fraud to management.

  • Performing routine monthly audits and daily/monthly sales tracking.

  • Participating in hiring, onboarding, training, and ongoing development of teller staff, including performance reviews.

Requirements

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  • Previous experience as a teller required.

  • 3-5 years of supervisory experience preferred, preferably within a financial institution.

  • Excellent customer service and communication skills.

  • Ability to travel between branches may be necessary.

  • Ability to lift 30 lbs.

  • Ability to stand for long periods of time.

  • Bilingual Spanish preferred.

Benefits

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  • Medical Insurance.

  • Dental Insurance.

  • Vision Insurance.

  • Life Insurance.

  • Accidental Death and Dismemberment.

  • Short-term and Long-term Disability Insurance.

  • Parental Leave.

  • Employee Assistance Program (EAP).

  • Traditional and Roth 401(k) with company match.

  • Flexible Spending Account (FSA).

  • Employee Stock Purchase Plan at 5% discount.

  • Critical Illness Insurance.

  • Accident Insurance.

  • Transportation and Commuting Benefits.

  • Banking Benefits.


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