Overnight Customer Service Champion

1 week ago


Burr Ridge, Illinois, Israel beBee Careers Full time
Exceptional Customer Service Experience
As an Overnight Customer Service Representative, you will be the driving force behind delivering exceptional customer experiences. Your attention to detail and passion for helping others will make a significant impact on our customers' satisfaction.

  • This role is perfect for those who enjoy working in a fast-paced call center environment and are committed to providing legendary service.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to effectively navigate Uline's website and online ordering system.

Our team works collaboratively to process customer orders and inquiries, utilizing world-class technology to ensure seamless interactions.

Key Responsibilities:

* Process customer orders and inquiries in a collaborative call center environment
* Communicate with customers over phone, email, and chat
* Help customers navigate Uline's website and online ordering

Requirements:

* High school diploma or equivalent required; Bachelor's degree preferred
* Prior customer service experience is a plus; we'll train you to provide legendary service for our customers

What We Offer:

* Complete health insurance coverage
* 401(k) with 6% employer match that starts day one
* Multiple bonus programs
* Paid holidays and generous paid time off
* Tuition Assistance Program that covers professional continuing education
* Employee Perks: café featuring affordable daily meal options from local restaurants, on-site fitness center, and beautifully maintained walking paths

About Us:

We're a family-owned company with a reputation for excellence, serving North America as a leading distributor of shipping, industrial, and packaging materials.

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