
Senior Cybersecurity Expert
2 days ago
We are seeking a senior technical professional to join our cybersecurity team. The ideal candidate will be responsible for positioning us as trusted partners with global enterprise clients, while bridging the gap between cybersecurity services and business objectives.
This role requires a blend of technical affinity, strategic thinking, and exceptional communication and relationship management skills.
The successful candidate will be responsible for translating client needs into successful projects in various domains, including cloud security, threat detection and response, DevSecOps, infrastructure security, and more.
Key Responsibilities
Strategic Technical Account Management
- Develop and maintain relationships with clients to position us as trusted partners
- Translate clients' needs into solutions - Collaborate with internal teams to address complex client requirements
- Identify upsell and cross-sell opportunities within existing accounts
- Conduct regular business reviews, including QBRs, to ensure client satisfaction and identify growth opportunities
Technical Project Management
- Join effort with delivery teams to ensure successful projects delivery and high client satisfaction in various domains
- Monitor project progress and quality and provide regular updates to stakeholders
- Ensure timely resolution of technical issues and escalations
- Stay current with industry trends and emerging threats to provide proactive recommendations
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field
- 5+ years of experience in technical account management, preferably in the cybersecurity domain
- Strong understanding of cybersecurity concepts, technologies, and best practices
- Ability to translate technical concepts for consideration within a broader business landscape
- Excellent communication, presentation, and interpersonal skills
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