Team Lead
6 days ago
An exciting opportunity to oversee a team of professionals, delivering exceptional client experiences and driving business growth.
About the Position:
The Teller Supervisor is accountable for leading a team of tellers, focusing on customer satisfaction, transaction efficiency, and operational excellence.
This role demands strong leadership, organizational, and communication skills to inspire and direct staff members, ensuring seamless branch operations and top-notch customer service.
Main Responsibilities:
- Lead and develop a high-performing team of tellers, promoting a culture of excellence and customer-centricity.
- Collaborate with colleagues to achieve sales and revenue targets, identifying opportunities to grow market share and increase customer engagement.
- Implement effective process improvements, streamlining operations and enhancing overall customer experience.
Essential Qualifications:
To excel in this position, you should possess:
- Proven experience in a supervisory role within a financial institution or similar industry.
- Outstanding communication and interpersonal skills, enabling effective leadership and collaboration.
- Strategic thinking and problem-solving abilities, allowing you to drive business growth and improve operational efficiency.
Compensation and Benefits:
We offer a comprehensive compensation package, including medical insurance, dental and vision coverage, life insurance, accidental death and dismemberment coverage, short-term and long-term disability insurance, parental leave, employee assistance program (EAP), traditional and Roth 401(k) with company match, flexible spending account (FSA), employee stock purchase plan at 5% discount, critical illness insurance, accident insurance, transportation and commuting benefits, and banking benefits.
The estimated hourly rate for this role is $24.00, with eligibility to earn an annual bonus.
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