
Sales Engineer
1 week ago
At
Element Security
, we continuously attempt to exploit our customers attack surface just like real attackers would. We uncover weaknesses before attackers do, helping organizations stay secure.
What You'll Do
Pre-Sales (Sales Engineering)
- Partner with sales to run
discovery sessions, product demos, and PoCs
. - Translate technical features into customer value and business outcomes.
- Address technical objections and guide prospects through security validation.
Post-Sales (Customer Success)
- Own the
onboarding and technical implementation
for new customers. - Act as a trusted advisor to CISOs, security teams, and IT operations.
- Deliver
training sessions, QBRs, and adoption workshops
. - Ensure customers achieve value quickly and remain successful long-term.
- Collect and relay customer feedback to product and engineering.
Requirements
- Customer-Facing Experience
: 1–3 years in Sales Engineering, Customer Success, Technical Account Management, or a similar customer operations role. - Technical Acumen
: Strong ability to grasp and explain technical concepts clearly to both technical and non-technical audiences; prior experience supporting sales calls from a technical perspective is highly desirable. - Excellent Communication
: Exceptional verbal and written communication skills in
perfect English
, with proven experience leading customer conversations, organizing feedback sessions, and preparing accurate post-sales documentation. - Customer Advocacy Mindset
: Demonstrated ability to capture, prioritize, and translate customer needs (e.g., feature requests) into actionable insights for product and engineering teams. - Process and Detail Orientation
: Experience managing structured post-sales workflows, ensuring proper documentation, and aligning effectively across sales, product, and customer success functions. - Collaborative Skills
: Strong track record of cross-functional teamwork, fostering alignment and delivering seamless customer experiences. - Preferred Background
: Previous experience in SaaS, cybersecurity, or other technical B2B environments is a strong advantage.
Come join Us
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