Client Account Manager — Russian

9 hours ago


Netanya Center District, Israel NETANYA Full time ₪40,000 - ₪60,000 per year

מנהל/ת תיקי לקוחות – מחלקת תפעול

נתניה| משרה מלאה, א'-ה'

תיאור התפקיד:

לחברה פיננסית יציבה וצומחת דרושה מנהלת תיקי לקוחות להצטרף למחלקת התפעול.

התפקיד כולל ניהול קשר יומיומי עם לקוחות פעילים, עבודה מול בנקים, איסוף ובקרה של מסמכים ומתן שירות אישי ומקצועי כחלק מתהליכי Back Office.

תחומי אחריות:

ניהול ותפעול תיקי לקוחות קיימים

איסוף, בקרה והשלמת מסמכים נדרשים

עבודה שוטפת מול בנקים וגורמים פיננסיים

מתן שירות וליווי אישי ללקוחות קצה

עבודה אינטנסיבית מול מערכות CRM ומערכות ממוחשבות נוספות

דרישות התפקיד:

עברית ורוסית ברמה טובה

ניסיון קודם במתן שירות לקוחות – חובה

ניסיון בעבודה עם מערכות CRM – חובה

יכולת עבודה בסביבה מרובת ממשקים ומערכות

סדר, דיוק ויכולת ניהול מספר משימות במקביל

יחסי אנוש מעולים ותודעת שירות גבוהה

זמינות למשרה מלאה (א'-ה')



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