
VP Business Operations
6 days ago
Guardio is on a mission to redefine consumer cybersecurity for the modern internet.
We operate at consumer scale, protecting millions of people every day across devices, accounts, and digital touchpoints. In a world where phishing, fraud, and AI-powered scams evolve overnight, Guardio stays ahead of the curve.
We move fast, think deeply, and build with purpose. Our culture is rooted in transparency, feedback, and collaboration along with shared wins, team dinners, company trips, and good times.
We're a team of 100+ makers, doers, and boundary-breakers. If you're ready to tackle meaningful challenges, grow at lightning speed, and help shape the next frontier of online safety, you belong here.
So what's the job?
We're looking for a sharp, data-driven operator to join our leadership team and help scale our business. In this role, you'll work closely with the CEO and lead day-to-day operations, ensuring we run efficiently while staying focused on what matters most - growth, performance, and customer success.
You will:
- Partner with the CEO to define and execute strategic growth initiatives.
- Lead and optimize daily operations across departments - focusing on process improvement, efficiency, and impact.
- Develop and implement strategies to drive sales targets, improve customer success, and enhance the overall customer experience.
- Own and lead performance-focused initiatives – setting clear KPIs, driving continuous improvement, and optimizing how we work to boost results across revenue-related functions.
- Identify and eliminate inefficiencies, ensuring cross-functional collaboration and operational excellence.
- Make data-informed decisions using analytics and BI tools to evaluate success and shape strategy.
- Lead and manage a team, with the potential to take on additional responsibilities related to sales organization and growth initiatives as the company expands.
Sounds great Am I the right fit?
Well, our guess is you have a good chance of being that person if you check as many of these as possible:
- You've held senior operational roles at startups or fast-growing companies.
- You have a broad and deep operational toolkit - you've done a bit of everything and can adapt fast.
- You're numbers-oriented, excited by dashboards, KPIs, and scalable processes.
- You've led teams and projects across CS, sales, or performance marketing.
- You're naturally collaborative, an excellent communicator, and not afraid to challenge the status quo.
- You thrive in fast-moving, ambiguous environments and have a bias toward action.
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