Support Technician

2 days ago

Center District, Israel JobsSeek Full time ₪40,000 - ₪60,000 per year

We're hiring a Technical Support Coordinator for Field Technicians (Engineering Department)

Are you a fast thinker who thrives in high-pressure situations? Join our engineering team and play a critical role in supporting field technicians in real time. We're looking for a team player who can provide quick, effective technical guidance, assist in troubleshooting, and ensure issues are resolved efficiently.

What you'll do:

  • Provide real-time support to field technicians
  • Help troubleshoot complex technical issues and guide technicians through fixes
  • Coordinate with other departments and service stakeholders
  • Track incidents from opening to resolution
  • Document support activity and offer insights to improve service processes

Requirements:

  • Ability to work under pressure and respond quickly to critical issues
  • Strong organizational and prioritization skills
  • Excellent interpersonal communication and teamwork abilities
  • Experience with incident management systems – advantage
  • Technical background in networking or communications – strong advantage
  • Initiative, system-level thinking, and a can-do attitude
  • Willingness to work flexible hours when needed

This is a hands-on support role in a dynamic engineering environment.

If you're ready to take ownership and make a real-time impact — we want to hear from you.

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