Controller

Welcome to Chargeflow

Welcome to Chargeflow, where innovation meets expertise. We're not just another startup; we're a dynamic and rapidly expanding company driven by seasoned leaders in the world of fintech and eCommerce. Our passionate team is on a mission to tackle one of the most pressing issues plaguing online businesses today: chargeback fraud. This insidious menace all too often results in substantial losses, both in revenue and profits. Join us on our journey as we revolutionize the fight against chargeback fraud.

Who We're Looking For - The Dream Maker

Chargeflow is seeking a Controller to take full ownership of the of our financial and operational control processes, ensuring accuracy, visibility, and efficiency across all revenue and expense streams. This is a hands-on, cross-functional role at the heart of our financial operations -connecting Finance, Billing, Sales, and Operations to ensure data integrity and seamless execution.

You'll manage accounting, billing, and reporting processes, build automated workflows, and translate financial data into insights that guide business decisions. If you thrive in a fast-paced environment, love improving processes, and have a sharp eye for detail - this role is for you.

Your Arena

• Collaborate closely with the Billing team to ensure timely and accurate preparation, review, and submission of all client invoices.
• Support revenue operations by ensuring revenue is recognized correctly in accordance with both contractual obligations and accounting standards.
• Conduct in-depth analysis of billing and financial data to identify anomalies, inefficiencies, and recurring issues (e.g., denials, underpayments, refund trends).
• Build and manage automated, intelligent dashboards and reconciliation reports (in Excel/Sheets/BI).
• Translate data into actionable insights to improve billing workflows and support broader business strategy.
• Own the reconciliation process and communicate findings and recommendations to leadership.
• Act as a key liaison between Billing, Finance, Sales, Customer Success, and Product teams.
• Deliver high-quality service to internal and external stakeholders, with a strong focus on accuracy, clarity, and responsiveness.
• Oversee VAT and Sales Tax calculations and reporting, while supporting audit and tax compliance processes.

What It Takes:

• Bachelor's degree in Accounting and Certified CPA - Must
• CPA from a Big 4 accounting firm, within the high-tech audit department - Must
• Experience within billing, financial operations, or reconciliation roles - Must
• Strong skills in Financial Statements preparation and Financial Reporting in accordance with US GAAP - Must
• Strong organization skills and attention to detail.
• Ability to work independently, manage multiple priorities, and meet tight deadlines.
• Strong analytical and critical thinking skills, with the ability to interpret data and translate it into actionable insights.
• Proficient in Microsoft Office, including Word and Excel.
• Full professional fluency in English, both written and verbal.
• Experience with Stripe, Shopify and other Billing systems preferred.
• Experience in the e-commerce industry - Advantage
• Knowledge of U.S. Sales Tax compliance and regulatory requirements - Advantage

Our Story

Chargeflow is a leading force in fintech innovation, tackling the pervasive issue of chargeback fraud that undermines online businesses. Born from a deep passion for technology and a commitment to excel in eCommerce and fintech, we've developed an AI-driven solution aimed at combating the frustrations of credit card disputes. Our diverse expertise in fintech, eCommerce, and technology positions us as a beacon for merchants facing unjust chargebacks, supported by a unique success-based approach. Propelled by nearly $20 million funding round led by OpenView Venture Partners and key fintech investors, Chargeflow has embarked on a product-led growth journey. Today, we represent a tight-knit community of passionate individuals and entrepreneurs, united in our mission to revolutionize eCommerce and fight against chargeback fraud, marking us as pioneers in protecting online business revenues.