Revenue Controller

Welcome to Chargeflow

Welcome to Chargeflow, where innovation meets expertise. We're not just another startup; we're a dynamic and rapidly expanding company driven by seasoned leaders in the world of fintech and eCommerce. Our passionate team is on a mission to tackle one of the most pressing issues plaguing online businesses today: chargeback fraud. This insidious menace all too often results in substantial losses, both in revenue and profits. Join us on our journey as we revolutionize the fight against chargeback fraud.

Who We're Looking For - The Dream Maker

Chargeflow is seeking a Revenue Controller to take full ownership of the Order-to-Cash lifecycle. This is a hands-on, cross-functional role at the core of our revenue operations, connecting finance, ops, and GTM teams to ensure revenue flows are accurate, reliable, and scalable.

You'll lead operational processes around revenue tracking, commissions, and reporting, while building the automations and workflows that keep everything running smoothly behind the scenes. From turning complex data into clear insights to aligning teams on execution, you'll be the go-to person for driving operational precision.

You'll be serving SMBs, corporate clients, and strategic partners, while also designing and maintaining advanced reporting processes using Excel, Google Sheets, and BI tools.

Your Arena

• Collaborate closely with the Billing team to ensure timely and accurate preparation, review, and submission of all client invoices.
• Support revenue operations by ensuring revenue is recognized correctly in accordance with both contractual obligations and accounting standards.
• Conduct deep analysis on billing and financial data to identify anomalies, inefficiencies, or recurring issues (e.g., denials, underpayments, refund trends).
• Build and manage automated, intelligent dashboards and reconciliation reports (in Excel/Sheets/BI).
• Own the sales commission process, including maintaining commission tracking files and ensuring accurate, timely calculations.
• Translate data into actionable insights to improve billing workflows and support broader business strategy.
• Maintain and improve billing policies, procedures, and documentation through an internal knowledge base.
• Own the reconciliation process and communicate findings and recommendations to leadership.
• Act as a key liaison between Billing, Finance, Sales, Customer Success, and Product teams.
• Ensure billing data integrity across systems and reporting tools.
• Handle ad-hoc data and reporting requests from management and clients.
• Deliver high-quality service to internal and external stakeholders, with a strong focus on accuracy, clarity, and responsiveness.
• Oversee VAT and Sales Tax calculations and reporting, while supporting audit and tax compliance processes.

What It Takes:

• Bachelor's degree in Accounting and Certified CPA - Must
• CPA from a Big 4 accounting firm, within the high-tech audit department - Must
• Experience within billing, financial operations, or reconciliation roles - Must
• Strong skills in Financial Statements preparation and Financial Reporting in accordance with US GAAP - Must
• Strong organization skills and attention to detail.
• Ability to work independently, manage multiple priorities, and meet tight deadlines.
• Strong analytical and critical thinking skills, with the ability to interpret data and translate it into actionable insights.
• Proficient in Microsoft Office, including Word and Excel.
• Full professional fluency in English, both written and verbal.
• Experience with Stripe, Shopify and other Billing systems preferred.
• Experience in the e-commerce industry - Advantage
• Knowledge of U.S. Sales Tax compliance and regulatory requirements - Advantage

Our Story

Chargeflow is a leading force in fintech innovation, tackling the pervasive issue of chargeback fraud that undermines online businesses. Born from a deep passion for technology and a commitment to excel in eCommerce and fintech, we've developed an AI-driven solution aimed at combating the frustrations of credit card disputes. Our diverse expertise in fintech, eCommerce, and technology positions us as a beacon for merchants facing unjust chargebacks, supported by a unique success-based approach. Propelled by nearly $20 million funding round led by OpenView Venture Partners and key fintech investors, Chargeflow has embarked on a product-led growth journey. Today, we represent a tight-knit community of passionate individuals and entrepreneurs, united in our mission to revolutionize eCommerce and fight against chargeback fraud, marking us as pioneers in protecting online business revenues.