Business Systems Analyst

Innovation starts from the heart. At Edwards Lifesciences, we're dedicated to developing ground-breaking technologies with a genuine impact on patients' lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both efficiency and success. As part of our IT team, your expertise and commitment will help facilitate our patient-focused mission by developing and enhancing technological solutions. 

Edwards Lifesciences is looking for a Business Systems Analyst (BSA) in our Innovation Center in Caesarea, Israel to support local users, systems, and applications in partnership with our global IT team with a focus on our Oracle JDE ERP and Coupa spend management systems. 

The ideal candidate will act as a bridge between business stakeholders, IT, and vendors, ensuring that system solutions meet organizational needs. 

This role will focus on supporting Finance, Procurement, Supply Chain, and related functions while driving process efficiency and system optimization.
 

How you will make an impact: 

• Serves as the primary point of contact for JDE and Coupa application
• Acts as a Subject Matter Expert (SME) for JDE and Coupa in business process area of responsibility
• Leads efforts to reengineer and optimize business processes and systems by partnering with Finance, Procurement, IT, and other key business stakeholders to understand business processes, gather requirements, and translate them into functional and technical specifications
• Leads, identifies, designs, and implements information systems to meet business process requirements
• Serves as liaison between business process owners in Business Units, Functional Groups, Regions and IT. Enable super-users (by training and performing knowledge transfer) to leverage IT systems for business process automation and optimization
• Manages day-to-day system support, including configuration, administration, troubleshooting, user assistance, and issue resolution for JDE and Coupa among other applications
• Coordinates with global IT teams and external vendors on system changes, enhancements, and upgrades
• Configure and maintain JDE modules (i.e. Finance, Distribution, and Manufacturing as applicable) in partnership with the global JDE IT team
• Support Coupa modules, including Procure-to-Pay (P2P), Supplier Management, and others as applicable) in partnership with the global Coupa IT team
• Monitor system integrations, data accuracy, and transactional flows between JDE, Coupa, and other business systems
• Configures and tests systems to execute features, integration, and reporting
• Works with stakeholders in developing ROI based business cases for enhancements and small projects. Other duties as assigned by Leadership

What you'll need: 

• Bachelor's degree in computer science or related field, 4 years related experience or Master's degree in computer science or related field, 3 years related experience required
• Hands-on experience with JD Edwards EnterpriseOne (Finance, Procurement, Distribution, etc. modules)
• Strong working knowledge of Coupa (Procure-to-Pay, Supplier Management, etc.)
• Experience supporting ERP-to-Procurement integrations
• Excellent analytical, problem-solving and communication skills in both Hebrew and English
• Ability to work independently and collaboratively in a global, cross-functional team environment

What else we look for: 

• Strong ability to manage and deal with different cultures and nationalities with a global approach and enterprise mindset with prior experience working in complex, matrixed global business environments
• Strong documentation, written & verbal communication, and interpersonal relationship skills with ability to drive the achievement of both strategic and tactical objectives
• Knowledge of Finance, Procurement, and Supply Chain processes
• Experience managing small to medium IT projects
• Experience with identifying, integrating, and managing SaaS solutions and external vendors
• Exposure to integration tools (i.e. middleware, API's) and reporting solutions
• Possess and display sound judgment; initiative; flexibility and detail-orientation
• Ability to develop and maintain business and technical documentation
• Provide mentorship to lower-level Business System Analysts
• Competent in handling multiple tasks with attention to detail, and perform duties with minimal supervision
• Ability to adapt to new technologies in a rapidly changing environment
• Ability to map, troubleshoot, and optimize interfaces with multiple systems
• Proven expertise in usage of MS Office Suite
• Adhere to all company rules and requirements and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control