IT Support Admin

4 hours ago

Ramat Gan, Tel Aviv, Israel ActiveFence Full time ₪40,000 - ₪80,000 per year

Join our fast-growing IT Support team as an IT Support Admin, working with cutting-edge technologies in a dynamic environment.

Your responsibilities will include:

  • Maintaining and improving the company's systems infrastructure with a focus on security protocols.
  • Providing global service and support to end-users and partners across multiple sites.
  • Resolving complex and escalated support issues.
  • Managing user lifecycles (onboarding/offboarding) and automating related processes.
  • Implementing automation to enhance user experience and IT productivity.

Requirements:

  • At least 3 years of proven experience in an IT support or Sys Admin role (must-have).
  • Deep knowledge and hands-on experience with Google Workspace (G-suite) platform (must-have).
  • Experience with network design infrastructure and configuration (must-have).
  • Hands-on experience with troubleshooting and supporting MacOS and Windows 10/11 devices (must-have).
  • Experience working with Okta, our core system (must-have).
  • Experience with FreshService and Jamf (significant advantage).
  • Experience with scripting languages (PowerShell, Python, Bash) (advantage).
  • Experience working with AWS Workspaces platform (advantage).
  • Service-oriented with excellent verbal and written communication skills and a high level of English.
  • Well-organized with strong attention to detail.
  • Ability to learn and implement new technologies.
  • Willingness to be available 24/7 for urgent requests, including weekends.
  • Passion for new AI technologies, driven by innovation, and experience with automated processes.

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