Growth Account Manager

1 week ago

Herzliya, Tel Aviv, Israel Papaya Global Full time $80,000 - $120,000 per year

Papaya Global is a rapidly growing B2B tech unicorn dedicated to revolutionizing the payroll and payments industry. With over $400M raised from top-tier investors, our innovative technology offers a comprehensive solution for managing global workforces, covering everything from hiring and onboarding to managing and paying employees in over 160 countries.

We are seeking an SMB Account Manager to join our growing team. As a part of the Client Services Team, supporting our Small & Medium sized accounts, you will work with customers across the entire client life cycle, build relationships, and assist clients in enhancing their workforce management. Ideal candidates should possess both strategic thinking and hands-on execution capabilities.

Key Responsibilities:

  • Navigate internal resources to promptly address client payroll/HR queries and resolve issues end-to-end.
  • Develop deep expertise in all Papaya products and effectively communicate their value to assigned clients, aligning solutions with their specific needs and goals
  • Strive to achieve individual and team KPIs as defined by the Organization, continuously monitor progress, and take corrective actions when necessary. Ensure alignment with the Service Delivery team and address issues proactively. 
  • Independently handle individual client requests, leveraging judgment and problem-solving skills, and escalating when necessary.
  • Drive revenue growth by identifying opportunities for upselling and cross-selling within client accounts.
  • Support employee onboarding/offboarding by ensuring timely receipt, upload, and transmission of required documents, maintaining GDPR compliance.
  • Contribute to ongoing process improvements.
  • Adhere to internal SLAs, ensuring timely delivery of services.
  • Maintain a high level of product proficiency, understanding the features and limitations of Papaya's suite of products.
  • Utilize Salesforce and Case Management tools/processes effectively.
Requirements
  • 3+ years of prior experience in customer service or customer success. 
  • Experience in Workforce Management is a plus.
  • Exceptional communication and presentation skills.
  • Strong team-working skills, adaptability to a fast-paced, international work environment, and a passion for making an impact.
  • "Customer-First" attitude and approach to daily interactions with clients.
  • Effective task prioritization and time management skills, especially under high-pressure situations.
  • Experience with Salesforce - preferred.
  • Fluency in English; additional languages are an advantage.
  • Availability to work Monday-Friday
Nice to have
None

  • Account Manager

    1 week ago

    Herzliya, Tel Aviv, Israel BrandShield Full time $90,000 - $120,000 per year

    We are seeking an experienced Account Manager to join our growing team and drive customer success within our existing client portfolio.The ideal candidate will have proven experience managing B2B SaaS relationships in the hi-tech sector and will be responsible for nurturing client relationships, driving retention, and identifying expansion opportunities...

  • Account Manager

    1 week ago

    Herzliya, Tel Aviv, Israel Doona Full time ₪104,000 - ₪130,878 per year

    We are a global consumer goods company specializing in innovative products for parents & children. As we continue to grow, we seek anAccount Managerto join our Sales team in Herzliya.Key Responsibilities:Identify, build, and maintain relationships with our global distributors and retailersManage full sales cycles, build sales pipelines, and deliver...

  • Finance Accounting Manager

    7 days ago

    Herzliya, Tel Aviv, Israel Cognyte Full time $104,000 - $130,878 per year

    Today's world faces increasing security challenges. Threat actors are everywhere—often invisible, virtual, and highly sophisticated. Traditional methods to prevent and investigate crime are no longer enough… Technology is evolving at an unprecedented pace. Those who engage in illicit activities know this and are taking advantage. We know it too.For...

  • Finance Accounting Manager

    7 days ago

    Herzliya, Tel Aviv, Israel Cognyte Full time $104,000 - $130,878 per year

    Today's world faces increasing security challenges. Threat actors are everywhere—often invisible, virtual, and highly sophisticated. Traditional methods to prevent and investigate crime are no longer enough… Technology is evolving at an unprecedented pace. Those who engage in illicit activities know this and are taking advantage. We know it too.For...

  • AI Organic Growth Manager

    13 hours ago

    Herzliya, Tel Aviv, Israel Papaya Global Full time $70,000 - $120,000 per year

    Papaya Global is a rapidly growing, award-winning B2B tech unicorn revolutionizing the payroll, EOR and payments industry. With over $400M raised from top-tier investors, we offer an innovative, comprehensive solution for managing global workforces, spanning from hiring and onboarding to managing and paying employees in over 160 countries.We are seeking a...

  • VIP account manager

    1 week ago

    Herzliya, Tel Aviv, Israel Playtika Ltd Full time $80,000 - $120,000 per year

    Join us at Playtika (NASDAQ: PLTK), where we're driven by the belief life needs play. We're on a mission to deliver infinite ways to play using cutting-edge technologies like AI and machine learning to craft immersive experiences that connect, inspire and entertain millions of players worldwide.  From our start as a small mobile games company founded in...

  • Accounts Payable Associate

    5 days ago

    Herzliya, Tel Aviv, Israel WeSki Full time ₪104,000 - ₪130,878 per year

    Who We Are:WeSki's vision is to make it easy for skiers across the globe to book and enjoy their ideal ski trip at the best possible price. As the ultimate ski trip booking platform, WeSki enables everyone to design and book their ideal adventure in just a few clicks - quickly, seamlessly, and affordably. In an $80 billion industry that has remained largely...

  • Account Executive, High-tech Israel

    1 week ago

    Herzliya, Tel Aviv, Israel Gartner Full time $100,000 - $200,000 per year

    *About the role:*The Account Executive is a field-based, direct sales role responsible for both client retention as well as growth through contract expansion and the introduction of new products and services. You will consult with C-level executives to develop and implement an effective, enterprise-wide strategy that maximizes the value delivered by...

  • HR Growth Partner

    1 week ago

    Herzliya, Tel Aviv, Israel AppsFlyer Full time $104,000 - $130,878 per year

    We're looking for an HR Growth Partner to join our dynamic HR team. In this role, you'll play a crucial part in shaping our people strategy, driving innovation, and creating an exceptional workplace where talent thrives. If you're passionate about HR, love working in a fast-paced environment, partnering closely with leaders at all levels, we want to hear...

  • Accounts Receivable Bookkeeper

    6 days ago

    Herzliya, Tel Aviv, Israel Michlol Solutions Ltd. Full time ₪104,000 - ₪130,878 per year

    Position Title: Accounts Receivable BookkeeperJob DescriptionRole Overview:A challenging and dynamic position involving ongoing management of customer accounts, complex monthly billing, reconciliations, and controls. The role includes interaction with both internal and external stakeholders, within a professional and supportive environment.Key...