Director of Operations and Support

9 hours ago

Herzliya, Tel Aviv, Israel Helfy Full time ₪120,000 - ₪180,000 per year

Description
We are HIRING a Director of Operations and Support to lead our European operations, drive logistical excellence, and ensure seamless experiences for partners and patients while scaling our global impact.

Responsibilities

  • Lead the operations team across the company's sites
  • Ensure efficient onboarding and support of doctors and pharmacy partners across Europe
  • Oversee pharmaceutical logistics, including inventory management, deliveries, issue resolution, and vendor communication
  • Manage operational readiness and coordination for external collaborations (e.g., Uber)
  • Work closely with Customer Support to monitor feedback and proactively resolve service-related issues
  • Identify and improve processes to ensure seamless end-to-end experiences for patients
  • Collaborate with product managers and developers to build tools, dashboards, and workflows
  • Analyze the root causes of issues, including returned products, stock shortages, and delays
  • Drive initiatives to improve partner satisfaction and operational KPIs

Requirements

  • 10 years of experience in Operations and Support roles within a global B2C company
  • 5 years of experience managing global operations teams
  • Proven track record in managing operations
  • Strong background in working with multiple stakeholders and cross-functional teams
  • Solid understanding of logistics processes and partner management
  • Experience in implementing automations in customer support processes
  • Hands-on experience with chatbots, including daily operations, analysis, and process improvement

  • Director of Technical Support – EMEA and APAC

    9 hours ago

    Herzliya, Tel Aviv, Israel Varonis Full time ₪90,000 - ₪120,000 per year

    SummaryData has never been more valuable and vulnerable. As cybercriminals become more sophisticated and regulations more strict, organizations struggle to answer one key question: "Is my data safe?"At Varonis, we see the world of cybersecurity differently. Instead of chasing threats, we believe the most practical approach is protecting data from the inside...

  • Director of Finance

    9 hours ago

    Herzliya, Tel Aviv, Israel Cliganic Full time ₪90,000 - ₪120,000 per year

    Director of Finance – Onsite, HerzliyaCliganic, a fast-growing US-based wellness brand with global omni-channel distribution, is seeking a Director of Finance with Hands on ability to lead and execute our financial operations from our Herzliya office. This is a senior, high-impact role with direct responsibility over all financial aspects of the business...

  • Business Finance Director

    9 hours ago

    Herzliya, Tel Aviv, Israel Cognyte Full time ₪120,000 - ₪150,000 per year

    Today's world is crime riddled. Criminals are everywhere, invisible, virtual, and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough…Technology is changing incredibly fast. The criminals know it, and they are taking advantage of it. We know it too.For nearly 30 years, the incredible minds at Cognyte around the...

  • IT Application Director

    9 hours ago

    Herzliya, Tel Aviv, Israel SolarEdge Full time ₪120,000 - ₪180,000 per year

    Power the Future with usAt SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 3,000 employees, offices in 30 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean,...

  • IT Application Director

    9 hours ago

    Herzliya, Tel Aviv, Israel SolarEdge Technologies Full time ₪120,000 - ₪240,000 per year

    Power the Future with usAt SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 3,000 employees, offices in 30 countries, and millions of installations worldwide.Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean,...

  • Director of Finance And Accounting

    9 hours ago

    Herzliya, Tel Aviv, Israel Payouts Full time ₪120,000 - ₪240,000 per year

    Director of Finance - Build the Finance Team of the AI EraAre you a finance professional who sees beyond the numbers? Are you passionate about building automated, scalable systems that can power a company's growth? We are looking for a Finance Innovator to architect the financial backbone of our company. This isn't just about closing the books; it's about...

  • Director of Service IL

    2 weeks ago

    Herzliya, Tel Aviv, Israel SolarEdge Full time ₪120,000 - ₪180,000 per year

    Power the Future with usAt SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 3,000 employees, offices in 34 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean,...

  • Revenue Operations Manager

    2 weeks ago

    Herzliya, Tel Aviv, Israel Nayax Full time ₪60,000 - ₪90,000 per year

    DescriptionJoin us at Nayax, a global fintech leader (NASDAQ; TASE: NYAX) revolutionizing the world of cashless payments, consumer engagement, and business management solutions. With more than 1,200 employees across 12 offices worldwide. At Nayax, you'll be part of a diverse and innovative community where your work makes a real impact and helps shape the...

  • Director of Service Training and Tools

    9 hours ago

    Herzliya, Tel Aviv, Israel SolarEdge Technologies Full time ₪120,000 - ₪180,000 per year

    Power the Future with usAt SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 3,000 employees, offices in 34 countries, and millions of installations worldwide.Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean,...

  • Director of Analytics

    9 hours ago

    Herzliya, Tel Aviv, Israel Plarium Full time ₪120,000 - ₪180,000 per year

    Description:TheBusiness Performancedepartment at Plarium oversees all analytical aspects of game operations and strategic planning – from game design to user acquisition, player behavior analysis, live-ops, and game optimization (monetization, retention, and beyond).We are seeking aDirector of Marketing Analyticsto lead our strategic efforts in marketing...