NOC Team Leader

17 hours ago

Tel Aviv, Tel Aviv, Israel Ness Technologies | נס טכנולוגיות Full time ₪90,000 - ₪120,000 per year

Ness is looking for an experienced
NOC Team Leader
to join a large, fast-paced organization and lead its central monitoring center.

Full-time position.

Role Responsibilities:


• Leading monitoring activities, incident detection, and first-line response.


• Conducting incident reviews, improving processes, and preventing recurrence.


• Daily collaboration with Infrastructure, Cyber Security, Development, and Support teams.


• Managing service reports (SLA, availability, incident trends).


• Training new employees and developing the team's professional capabilities.


• Implementing and integrating monitoring tools, automation, and dashboards.


• Command center management during operational events.

Requirements:


• At least 4 years of technological experience in communication infrastructure and/or System within a large organization (1,000+ users).


• Strong knowledge of monitoring and control systems, especially central monitoring consoles and NOC environments.


• Solid understanding of core NOC workflows and interfaces with internal/external support tiers.


• Minimum 3 years of experience managing a NOC in a large, distributed organization (1,000+ users).

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