System Support Engineer
2 weeks ago
We're Hiring: System Support Engineer (Tier-3)
Hybrid (3 days on-site)
We're looking for a talented and hands-on
System Engineer
to join a dynamic global IT Infrastructure team. In this role, you'll manage both on-prem and cloud environments, ensuring availability, scalability, and top-notch performance for internal systems and users worldwide.
What You'll Do:
- Oversee and maintain server and storage infrastructure (on-site and cloud-based)
- Install, configure, and support operating systems and enterprise applications
- Provide Tier-3 support and resolve complex technical challenges
- Monitor and manage system availability, security, and performance
- Collaborate with cross-functional teams to align IT with business goals
- Drive process improvements and automation using scripting tools
- Support hybrid cloud architecture and system integrations
What You Bring:
- 4+ years of experience managing VMware vSphere (6.x/7.x)
- Strong knowledge of Windows Server, Linux, and macOS (including Jamf Pro)
- Hands-on experience with Microsoft 365, Azure (Entra ID, Intune), and AWS (EC2, S3, Route53, FSx)
- Familiarity with storage solutions (NetApp, QNAP) and backup systems (Commvault/Metallic – a plus)
- Proficiency in PowerShell and/or Python for automation
- High-level troubleshooting skills in complex production environments
- Fluent English (written and spoken) – a must
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