IT Support Specialist

2 days ago

Tel Aviv, Tel Aviv, Israel Exodigo Full time $60,000 - $120,000 per year

Exodigo is the leading underground mapping solution for non-intrusive discovery. Our platforms combine multi-sensor fusion, 3D imaging, and AI technologies to create complete, accurate underground maps that enable confident decision-making for customers across the built world. We transform the project lifecycle for our customers, who include key community stakeholders in the utilities, transportation and government sectors. 

We are experiencing sky-rocketing growth and closed a historically large $96M Series B round in July of 2025.

Job description

Exodigo is seeking a highly skilled and motivated IT Support Specialist to join our IT team.

This role is critical in providing technical support to our employees, ensuring smooth day-to-day IT operations, and delivering excellent customer service.

  • Provide first-line technical support to employees, troubleshooting software, hardware, and network issues. 
  • Respond to and resolve help desk tickets in a timely manner, ensuring minimal disruption to business operations. 
  • Install, configure, and maintain end-user devices, including laptops, desktops, printers, and peripherals. 
  • Assist with the onboarding and offboarding of employees, including account setup, system access, and IT orientation. 
  • Support enterprise applications, including operating systems (Windows/macOS), productivity tools, and collaboration platforms. 
  • Escalate complex technical issues to senior IT staff when necessary. 
  • Maintain accurate documentation of IT support requests and resolutions. 
  • Ensure compliance with IT security policies and best practices. 
  • Contribute to IT projects, including system upgrades, deployments, and process improvements.  
Requirements
  • 3+ years of experience in IT support or a similar role
  • Fluent English with excellent verbal and written communication skills
  • Strong knowledge of Windows and macOS operating systems
  • Experience troubleshooting hardware, software, and network connectivity issues
  • Familiarity with cloud IT tools (EntraID, Intune), including ticketing systems and remote support solutions 
  • Excellent problem-solving skills with a customer-oriented approach
  • Strong communication skills and ability to work well in a team
  • Ability to prioritize and manage multiple tasks in a fast-paced environment
  • IT certifications (e.g., CompTIA A+, Microsoft, ITIL) are a plus

Personal Attributes:

  • A proactive and detail-oriented mindset. 
  • Strong analytical and troubleshooting skills. 
  • Ability to work independently and as part of a team. 
  • Excellent time management and organizational skills
Learn more

  • IT Support Specialist

    1 week ago

    Tel Aviv, Tel Aviv, Israel Moon Active Full time ₪40,000 - ₪80,000 per year

    Moon Active is one of the world's fastest-growing mobile game companies, providing entertainment to millions of active users across the universe. The company is headquartered in the heart of Tel Aviv.We're looking for a talented IT Support Specialist to join our growing IT team and support IT activities, provide services to employees and be involved in...

  • IT Support Specialist

    6 days ago

    Tel Aviv, Tel Aviv, Israel Exodigo Full time ₪120,000 - ₪180,000 per year

    Exodigo is the leading underground mapping solution for non-intrusive discovery. Our platforms combine multi-sensor fusion, 3D imaging, and AI technologies to create complete, accurate underground maps that enable confident decision-making for customers across the built world. We transform the project lifecycle for our customers, who include key community...

  • Technical Support And Operations Specialist

    2 days ago

    Tel Aviv, Tel Aviv, Israel f3227324-c734-4f45-ab8b-b986dad19ca6 Full time ₪40,000 - ₪60,000 per year

    Company DescriptionLeO is an AI-driven sales intelligence platform that helps insurance professionals discover new opportunities and grow their business with smart, data-powered insights.Role DescriptionThis is a part-time, on-site role as a Technical Support and Operations Specialist, located in Tel Aviv-Yafo. The Specialist will provide day-to-day...

  • IT Support Specialist

    6 days ago

    Tel Aviv, Tel Aviv, Israel SysAid Technologies Full time

    At SysAid, we're on a mission to empower organizations by putting AI to work for them. As a fast-growing SaaS company, we serve over 4,000 customers in 140+ countries, helping more than 9 million users boost their productivity every day. Our innovative Service Management platform is transforming the way businesses operate globally, and we're looking for...

  • IT Support Specialist

    6 days ago

    Tel Aviv, Tel Aviv, Israel Gett Full time

    Are you ready for your next professional challenge in the high-tech world?Gett is seeking an experienced and motivated IT Help Desk Specialist to join our global IT team. In this role, you'll support over 400 employees, manage help desk tickets in a fast-paced environment, and contribute to the stability and efficiency of our internal IT operations.If you're...

  • Technical Support Specialist

    6 days ago

    Tel Aviv, Tel Aviv, Israel Wix Full time ₪40,000 - ₪80,000 per year

    Company Description Base44, a hyper-growth AI startup recently acquired by Wix, is on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful...

  • Technical Support Specialist

    4 days ago

    Tel Aviv, Tel Aviv, Israel Wix Full time ₪40,000 - ₪80,000 per year

    Company Description Base44, a hyper-growth AI startup recently acquired by Wix, is on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful...

  • VIP Customer Support Specialist

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel Play Perfect Full time ₪40,000 - ₪80,000 per year

    About Play Perfect:Play Perfect is one of the fastest-growing mobile game companies, providing entertainment for millions of players worldwide. Headquartered in the heart of Tel Aviv, we are passionate about creating joyful, skill-based gaming experiences.We're looking for a VIP Customer Support Specialist to join our elite VIP team. This role is dedicated...

  • Customer Support Specialist

    6 days ago

    Tel Aviv, Tel Aviv, Israel LayerX Security Full time ₪60,000 - ₪120,000 per year

    LayerX is seeking an experiencedTier-1 customer support specialistto join our team. This role will combine supporting our customer needs via support tickets as well as customer reporting & analysis. This unique combination will provide growth opportunities as well as significant room for impact.This role will include shifts in US Hours, Monday- Friday (not...

  • Attorney Support Specialist

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel Latham & Watkins LLP Full time $40,000 - $80,000 per year

    About Latham & Watkins:Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect,...