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Customer Success Manager
2 weeks ago
We're looking for a passionate and driven Customer Success Manager to join our growing team and help clients unlock their full potential. This role is all about building strong, lasting partnerships, driving measurable results, and ensuring our clients thrive.
As a CSM, you'll be the go-to person for strategic partners—guiding them through onboarding, improving performance, and identifying new opportunities for growth. You'll collaborate with cross-functional teams to ensure clients don't just succeed, but excel.
What You'll Do
- Build and grow trusted relationships with key clients
- Monitor performance metrics and uncover growth opportunities
- Lead onboarding and training processes for new partners
- Conduct business reviews and deliver actionable insights
- Represent the customer's voice within the company
What We're Looking For
- 2+ years of experience in Customer Success, Account Management, or a related role
- Strong communication skills in English (written & spoken)
- Background in AdTech is a big plus
- Proactive, problem-solving mindset with an analytical approach
- Ability to manage multiple priorities in a fast-paced environment
- A collaborative team player
