Professional Services Engineer

2 weeks ago

Raanana Center District, Israel Centerity Systems Full time ₪90,000 - ₪120,000 per year

About Centerity:

Centerity is a global leader in Edge wall-to-wall observability, automation, and asset management solution. Trusted by major Edge vendors and Fortune 500 companies, our platform empowers IT and OT teams with deep insights, automation, and SLA-driven visibility. We are now looking for a a
Professional Services (PS) Engineer
to join our growing team and lead deployment projects across the
retail and hospitality
sectors.

Key Responsibilities:

  • Lead software implementations, system configurations, and deployments for new and existing customers, ensuring smooth, successful rollouts.
  • Collaborate directly with customers to understand their unique business and operation needs and deliver tailored observability solutions.
  • Provide hands-on support for
    POS technology integrations
    in retail and hospitality environments, ensuring full compatibility with Centerity's cloud-based monitoring platform.
  • Work cross-functionally with sales, product management, and engineering teams to deliver technical solutions and feedback.
  • Troubleshoot and resolve complex issues related to software, hardware, network, and cloud environments.
  • Develop and maintain documentation, training materials, and internal knowledge base content.
  • Stay current with industry trends and emerging technologies, especially in
    cloud computing
    ,
    containerization
    , and
    virtualization
    .

Qualifications:

  • 3+ years in a professional services or customer-facing technical role, preferably within the
    retail or hospitality industry
    .
  • Strong expertise in
    POS technologies
    , including deployment, configuration, and troubleshooting.
  • Hands-on experience with
    cloud platforms
    such as AWS, OCI, or similar.
  • Familiarity with
    containerization technologies
    (Docker, Kubernetes).
  • Solid understanding of
    virtualization
    and cloud infrastructure.
  • Excellent problem-solving skills and the ability to design custom solutions for complex systems.
  • Strong communication and interpersonal skills; ability to explain technical concepts to both technical and non-technical stakeholders.
  • Proven experience managing multiple projects and priorities while maintaining high customer satisfaction.

Preferred Qualifications:

  • Experience with
    containerized deployments
    on cloud (e.g., Amazon EKS) and on-prem platforms.
  • Familiarity with
    Helm
    ,
    Terraform
    , or similar tools for managing cloud-native infrastructure.
  • Experience with
    monitoring and management solutions
    for hybrid IT/OT environments.
  • Scripting experience (PowerShell, Python, Bash, etc.) for automation and deployment.
  • Relevant technical certifications (AWS, OCI, Docker, Kubernetes) are a strong plus.

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