Regional Service Manager

1 week ago


Haifa, Haifa, Israel ManpowerGroup Full time ₪80,000 - ₪120,000 per year

A leading company in its field is seeking a
Regional Service Manager
to join the team (covering South, Central, and North regions).

This role combines fieldwork, team leadership, task management, and responsibility for service quality and troubleshooting – primarily in the heavy vehicle (diesel engine) sector.

Key Responsibilities:

  • Lead and manage field service teams
  • Handle technical issues and provide professional solutions
  • Monitor and continuously improve service quality
  • Work with CRM/ERP systems for task and customer management
  • Negotiate with clients and suppliers to benefit the company

Requirements:

  • Proven experience in service management or leading field teams
  • Strong technical knowledge in heavy vehicle systems – significant advantage
  • Excellent customer service skills and client-facing abilities
  • Ability to work under pressure and meet targets
  • Good level of English

לחברה מובילה בתחומה דרוש/ה מנהל/ת שירות אזורי לעבודה בצוות (אזור דרום, מרכז וצפון).

התפקיד משלב עבודת שטח, ניהול משימות וצוותים, אחריות על איכות השירות ופתרון תקלות – בעיקר בתחום הרכב הכבד (מנועי דיזל).

מה בתפקיד?

  • ניהול והובלת צוותי שירות בשטח
  • טיפול בתקלות טכניות ומתן פתרונות מקצועיים
  • מעקב ושיפור מתמיד של איכות השירות
  • עבודה עם מערכות CRM/ERP לניהול משימות ולקוחות
  • ניהול מו"מ מול לקוחות וספקים

דרישות עיקריות:

  • ניסיון בניהול שירות או ניהול צוותי שטח
  • ידע טכני במערכות רכב כבד – יתרון משמעותי
  • שירותיות גבוהה ויכולת עבודה מול לקוחות
  • יכולת עבודה תחת לחץ ועמידה ביעדים
  • אנגלית ברמה טובה

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