Manager Sales Academy

2 weeks ago


Holon, Tel Aviv, Israel adidas Full time ₪60,000 - ₪80,000 per year


Purpose & Overall Relevance For The Organization

Key Responsibilities
  • Identify the training and development needs and initiate talent management programs to develop high potential talents
  • Ensure that sales teams in all stores possess the skills and functional knowledge to provide premium customer service and drive business KPI's in addition to a proper, structured and efficient selling process to maximize all KPIs.
  • Plan, organise and facilitate training activities to drive results in alignment with global sales and business objectives
  • Partner with Franchise & Wholesale partners to implement trainings based on adidas standards to develop teams, drive business KPI'S and create a premium service culture
  • Creating local learning and development calendar and programs aligning with Global Sales Academy and EMEA Sales Academy
  • Delivering virtual, classroom and in-store trainings for Retail, Franchise and Wholesale teams
  • Delivering cross-borders trainings for Store Managers and District Managers across EM (Salesfloor Leadership modules)
  • Managing adidas digital learning tools (AREA and ATTICUS); providing translations when needed, assisting with user problems, closely following-up the user engagement of the tools in all channels.
  • Preparing Israel -SA Quarterly Training Report for EMEA
  • Preparing Monthly Training Updates and Report for Israel DTC & Sales Leads
  • Coaching to the store team members and managers – supporting them for their next career level within the company
  • Managing In-Store Trainer process for Retail stores; mentoring - coaching them for developing their trainer skills and they consistently fulfil all their responsibilities
  • Empower the Team Captain role with knowledge and authority to drive business goals
  • Creating video learnings for key products, technologies, and customer role-plays
  • Designing and implementing local training programs
  • Creating Yearly Engagement Calendar for the field
  • Encourage continuous improvement by constantly monitoring and sharing best practices
  • Execute strategies for implementing training, organisational and people development initiatives
  • Review training materials received from global and adapt the training content to meet local requirements while maintaining the learning objectives to ensure consistent delivery
  • Support individual and team development through training and experience-based learning
  • Quality assurance of Hebrew translation of training material when required

Key Relationships
  • Regional: Wholesale & Franchise partners
  • Local: DTC & Wholesale teams, Brand, VM
  • Global Sales Academy
  • Sales Academy Team across EM
  • HRM Commercial

Knowledge, Skills And Abilities
  • Minimum 5 years of relevant experience in training in retail/fashion/FCMG/hospitality,
  • Intermediate to advance MS office skills in particular PowerPoint
  • Highly integrative with strong business mind, data focus and results orientation
  • Solid business acumen and proven track record of increasing retail & sales KPI's through training and development programs
  • Enthusiastic with strong work ethic with flexible approach
  • Consumer-centric, approachable and strong interpersonal skills
  • Excellent written and verbal communication skills
  • A strong team player with an international mindset
  • Excellent organization, time management and problem-solving skills
  • Fluency in English is required
  • Ability to travel when required across Israel


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