Legal Solutions Engineer
1 week ago
About the Role
We are looking for a Legal Solutions Engineer to work directly with in-house legal teams as they adopt Chamelio's AI-powered Legal Intelligence Platform. This is a hands-on, client-facing role focused on training new customers, supporting them during trials, configuring smart workflows, and ensuring they achieve strong adoption.
You will help customers implement the system in a way that fits their processes, build logic-driven workflows (no coding), solve day-to-day configuration challenges, and guide them to real value quickly. You will also act as a bridge to our product team, flagging gaps, sharing patterns, and helping shape improvements.
Key Responsibilities
Customer-facing (core):
- Train and onboard in-house legal teams
- Support customers throughout trials and early adoption
- Drive usage and long-term engagement
- Configure the platform for each customer's workflow needs
- Build logic-based workflows and process automation (no coding)
- Troubleshoot issues and help customers get unblocked fast
- Identify missing capabilities and communicate them clearly to product
Product & internal collaboration:
- Provide structured product feedback grounded in real customer behavior
- Help refine onboarding playbooks, templates, and best practices
- Participate in testing new features from a customer-centric viewpoint
What We're Looking For
- 2–6 years of experience in legal, legal ops, or contract-focused roles (in-house a plus)
- Strong commercial contracting background and understanding of legal workflows
- Excellent communication and customer-facing skills
- Logical thinker with the ability to build structured workflows
- Tech-savvy and comfortable learning new tools
- Proactive, hands-on, and adaptable to a fast-moving startup environment
Why Join Us
- At Chamelio, you will be at the heart of transforming how in-house legal teams operate. You will work directly with customers, shape their adoption journey, and influence how the platform evolves. You'll join a fast-paced, mission-driven team where your impact is immediate and visible.
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