Partner Success Manager

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Partner Success Manager who is ready to join us in creating a #CyberFit future and protecting the digital world

The new team member will be responsible for managing relationships with existing MSP partners in Israel. Their main objectives are to ensure partners receive high-quality support, foster their growth, and drive incremental revenue through effective use of advanced solution packages.

You'll be the go-to guru for everything Acronis, smashing churn, boosting sales, and outsmarting our competitors—all while teaming up with an awesome crew across the company. If you love making things happen and want a role where your impact is sky-high, this is the place for you

Are you ready to be the cloud revenue superhero? Join us to supercharge partner success, build unbreakable relationships, and guide our partners from newbie to pro with all the tools and tricks they need.

WHAT YOU'LL DO

• Guide each partner through onboarding and enablement phases, providing all necessary knowledge, resources, and tools.
• Lead regular activities with partners, including business planning, discovering new opportunities, progress tracking, and ensuring goal achievement.
• Provide daily support to partners in business and technology development.
• Enable partners to sell Acronis services to their existing customer base, attract new customers, and help retain current customers.
• Enhance partner satisfaction by acting as a trusted advisor and the single point of contact throughout the entire partner lifecycle.
• Make every effort to minimize churn and retain partners.
• Drive successful upsell and cross-sell initiatives with partners to increase the attachment rate of new services.
• Collaborate with all relevant departments at Acronis, including Solution Engineers, Support, Sales Enablement, and Product Management.
• Know Acronis products, understand Acronis' key competitors and effectively communicate the unique differentiators ("kill points") of our products and solutions.

WHAT YOU BRING

• Proven experience in a cyber security company demonstrating a strong understanding of industry practices and protocols is required
• Strong internal customer focus with desire to learn all aspects of the business
• High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy
• Strong written and verbal communication and interpersonal skills
• Outstanding organizational, problem solving, and multi-tasking skills
• Collaborative, team-player with a commitment to succeed and never give up attitude
• Self-motivated, proactive, and able to work with minimal supervision

*Please submit your resume and application in English

WHO WE ARE

A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our "A-Team" plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.

OUR INTERVIEW PRACTICES

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process.

Use of AI-generated responses or third-party support during live interviews may be grounds for disqualification from the recruitment process and a full criminal, education and identification background check is required for all new hires.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

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