Head of Sales, Service – Salesforce Systems

7 days ago

Petah Tikva Center District, Israel Tnuva Full time

Tnuva's Technology & Data Division is seeking a senior leader to lead our sales and service systems department, with a strong emphasis on
Salesforce
. This strategic role combines technological leadership, team management and innovation-driven project execution.

Key Responsibilities:

  • Lead the planning, implementation and continuous improvement of sales and service information systems across the organization.
  • Manage a multidisciplinary team of ~15 professionals (implementation, development, QA), providing mentorship and professional guidance.
  • Professional management of multiple systems and applications such as Salesforce platform and all its products, Cimax call center for consumers, B2B Orders App, Sales Managers App, Sequence and more.
  • Ensure the quality and integrity of implemented solutions across all systems.
  • Monitor and control work plans, timelines, and performance quality, while providing strategic consultation.
  • Drive complex cross-organizational projects and processes in collaboration with business units, tech teams, and external vendors.

Requirements:

  • Bachelor's degree – required.
  • Significant experience in managing professional teams – required.
  • Experience as a Salesforce system manager – an advantage.
  • Familiarity with sales and service domains, preferably in FMCG.
  • Strong leadership and stakeholder management skills, with the ability to thrive under pressure and multitask.
  • Strategic and business-oriented mindset, excellent interpersonal communication.
  • Quick learner of new technologies.

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