retention agents mon-thu

2 weeks ago

Tel Aviv, Tel Aviv, Israel The Talent Hunter Full time

Job Title: Retention Agents 
CA Desk - Tel Aviv

Job Type: Full-Time

Overview: We are seeking dedicated and motivated individuals for the roles of Retention Agents for CA DESK. Ideal candidates will possess strong communication skills and a passion for customer service, with a focus on retaining clients and leading teams effectively.

Responsibilities:
  • Provide exceptional customer service and support to existing clients in relevant markets.
  • Engage customers proactively to understand their needs and address any concerns.
  • Utilize effective communication techniques to retain clients and promote services.
  • Maintain accurate records of customer interactions and follow-ups.
  • Collaborate with team members to achieve daily and monthly retention targets.
Desk Details:
  • CA Desk (Team Leader & Retention)
    • Shift Hours: 17:00 - 01:00 (Monday-Thursday ONLY)
Requirements:
  • Proven experience in RETENTION ROLE
  • Excellent communication skills in English, with proficiency in  French preferred.
  • Strong analytical and problem-solving abilities.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Flexibility to work varying shifts as required.
Benefits:
  • INCREASED SALARY (LIMITED OFFER)
  • INCENTIVES 12-13%
  • MONDAY - THURSDAY SHIFTS ONLY 
  • TONS OF TRAFFIC

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