40Seas - Fintech Operations & Support Analyst
10 hours ago
About Us
We are a fast-growing
Fintech company
building an
AI-Powered Customer to Cash Platform
reshaping the way SMEs trading globally work. We embedded global payments, compliance, and credit management through
AI, automation, and data-driven decisioning
.
Our technology leverages advanced
data providers, credit bureaus, and financial infrastructure APIs
to create seamless and compliant processes.
Role Overview
We're looking for a
Fintech Operations & Support Analyst
who is
curious, proactive, and eager to grow
into the crossroads of
Fintech and AI
.
This is an ideal role for a recent graduate (or early-career professional) in
Industrial Engineering and Management or similar,
who wants to
build the next generation of automated operations and back-office workflows
supporting core Fintech cycles such as: customer on-boarding, payments, compliance, underwriting, and credit operations.
You'll learn how global payments flows, credit scoring, and compliance ecosystems work — touching deeply into the way business work and sales, while helping design internal processes that use
AI and automation
to scale efficiently.
Key Responsibilities
- Support day-to-day
back-office operations
: data reconciliation, transaction verification, and onboarding processes. - Work with
data providers, and payment partners
to maintain data quality and ensure smooth integrations. - Assist in
developing and automating workflows
using AI across operations units. - Analyze operational data to identify risks, inefficiencies, and automation opportunities.
- Help document and standardize operational procedures for scalability.
- Collaborate with Customer Success, Sales, and R&D to define process logic for
AI and automation tools
. - Hands-on engineering of internal projects focused on
AI and automation in areas identified as mission critical to the seamless operation of our company
Requirements:
Requirements
- Bachelor's degree in Industrial Engineering and Management, or a related field.
- Strong analytical mindset and interest in
Fintech, and AI
. - Highly
curious
,
self-motivated
, and
proactive
— able to work independently and learn quickly. - Native English speaker, with excellent communication and documentation skills (Hebrew a plus).
- Flexible work hours to support customers worldwide across time zones.
- Internships and past work experience.
Nice to Have
- Experience or knowledge in one or more of the following:
- Financial data APIs
or
data aggregation platforms
. - Payment / Compliance / KYC / AML
operations. - Exposure to
global payments
,
credit risk
, or
lending processes
. - Experience with
automation tools
.
Why Join Us
- Work globally:
we have markets and offices in Shenzhen (China), Tel-Aviv (Israel) , and New York (USA). - Learn deeply:
Gain hands-on experience in the infrastructure powering Fintech and digital banking. - Build real systems:
Help design and automate back-office processes using AI and data. - Grow fast:
Work closely with senior professionals and expand into operations, product, or compliance roles. - Innovate:
Join a company where creativity, problem-solving, and curiosity are valued.
-
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