Customer Support Engineer
17 hours ago
We're looking for a Customer Support Engineer who has a passion for helping customers to join our support team and get the most out of our product.
In this role, you'll be the point of contact for our customers, responsible for solving problems and ensuring they have the best experience with our product and our team.
We're looking for someone energetic, tech-savvy, who has high-level English and superb interpersonal skills.
** The position is full-time and requires the availability to work up to two evenings a week and 2 weekend shifts per month (Friday morning / Saturday Night).**
As a Customer Support Engineer at Loox, you will:
- Be in charge of our customer happiness and deliver amazing service.
- Become a product expert who knows the ins and outs of what Loox has to offer by helping our customers maximize the value they receive from us.
- Proactively identify opportunities and optimization points to help our customers grow.
- Represent the customer voice internally in Product, Marketing, and Business Development discussions.
What you'll need:
- At least 1 year of experience in customer service.
- High-level English and spoken Hebrew (native or bilingual proficiency)
- Must - Ability to communicate effectively with customers and teammates.
- Must - Knowledge of web technologies such as HTML & CSS. - an advantage
- Strong troubleshooting capabilities.
- Ability to work in an agile, fast-paced, and dynamic environment.
-
Customer Support Specialist
17 hours ago
Ramat Gan, Tel Aviv, Israel Candex Full timeThe RoleWe are seeking a Customer Support Specialist, reporting to the Support Team Leader, who can resolve customer queries, recommend solutions and guide product users through features and functionalities. This position will assist Candex's internal and external customers with platform related questions via our ticketing system process and triage incoming...
-
Customer Support Specialist
17 hours ago
Ramat Gan, Tel Aviv, Israel Candex Full timeAboutCandex is a rapidly growing private global B2B fintech company on a mission to reshape the way businesses transact. Our tech-based solution makes purchasing fast and easy for enterprise buyers. Recognized in the ProcureTech 100 for Procurement Innovation, our SaaS Platform and accompanying services completely transform the buying experience for large...
-
Support Engineer
17 hours ago
Ramat Gan, Tel Aviv, Israel OX Security Full timeOX Security is hiring a Tier 1-2 Support Engineer to take ownership of customer success and issue resolution in our SaaS and on-premises deployments. This role is ideal for someone with a strong technical background who enjoys problem-solving, communicating with customers, and working across engineering and DevOps teams to deliver solutions that work...
-
Support Engineer
17 hours ago
Ramat Gan, Tel Aviv, Israel OX Security Full timeOX Security is hiring a Tier 1-2 Support Engineer to take ownership of customer success and issue resolution in our SaaS and on-premises deployments. This role is ideal for someone with a strong technical background who enjoys problem-solving, communicating with customers, and working across engineering and DevOps teams to deliver solutions that work...
-
Customer Support Team Lead
17 hours ago
Ramat Gan, Tel Aviv, Israel UR Tech Jobs Full timeCustomer Support Team Lead | Tel Aviv, IsraelWe are seeking a Customer Support Team Lead to manage a small team of representatives supporting users of our wedding guest management platform. In this role, you'll oversee daily operations, guide your team in handling client inquiries, and ensure a high standard of customer satisfaction.What You'll DoLead and...
-
Customer Support Specialist
2 weeks ago
Ramat Gan, Tel Aviv, Israel WSC Sports Full timeWSC Sports, the pioneer in AI-powered sports content technology, empowers their clients world-wide to connect with their fans through AI-tailored sports content experiences. WSC Sports' platform automates the creation, management and distribution of content, enabling sports rights holders to expand reach, grow fan bases, and unlock revenue opportunities...
-
Customer Support Specialist
17 hours ago
Ramat Gan, Tel Aviv, Israel WSC Sports Full timeWSC Sports, the pioneer in AI-powered sports content technology, empowers their clients world-wide to connect with their fans through AI-tailored sports content experiences. WSC Sports' platform automates the creation, management and distribution of content, enabling sports rights holders to expand reach, grow fan bases, and unlock revenue opportunities...
-
Customer Support Manager
17 hours ago
Ramat Gan, Tel Aviv, Israel Game Story Full timeGame Story is a fast-growing mobile gaming company creating engaging experiences for players around the world. We are headquartered in the Bursa, Ramat Gan.As we continue to grow, we're looking for a Customer Support Manager who loves gaming, enjoys helping people, and knows how to solve problems quickly and effectively.What You'll DoProvide proactive,...
-
Customer Success Support Specialist
17 hours ago
Ramat Gan, Tel Aviv, Israel InspHire Full timeIf you are a tech-savvy, team player with creative thinking and strong customer facing skills and would like to learn about solutions for cyber security, anti-fraud, and identity management - check this out. The Next-Gen Compliance, Identity & Entity Management Platform is growing its team in Israel that supports global customers while building strong...
-
Customer Success Support- Student Position
17 hours ago
Ramat Gan, Tel Aviv, Israel Cemento Full timeAbout CementoCemento Technologies is a fast-growing SaaS company revolutionizing the way construction projects are managed. Our platform is trusted by thousands of projects across three continents, helping teams streamline operations, ensure compliance, and drive project success.We're an Israeli-global startup at the forefront of technology, reshaping how...