Help Desk Specialist

1 week ago


Ramat Gan, Tel Aviv, Israel Logica-IT Full time ₪104,000 - ₪130,878 per year

דרוש/ה נציג/ת Help Desk טלפוני/ת – עבודה בארגון גדול בצוות נעים ומקצועי

יש לך ניסיון בתמיכה טכנית ורצון להשתלב בצוות צעיר ודינמי?

אנחנו מחפשים נציג/ת Help Desk טלפוני/ת לעבודה בסביבה טכנולוגית מתקדמת ותומכת

משרה מלאה לטווח ארוך

מה בתפקיד?

  • תמיכה טלפונית מלאה לעובדי הארגון
  • פתרון תקלות בתמיכה מרחוק באמצעות AnyDesk
  • עבודה מול Active Directory – הקצאת הרשאות, שחרור נעילות, טיפול במשתמשים
  • טיפול בבעיות תצוגה מקומית במערכות שאינן מחוברות ל-AD
  • עבודה עם מחשבי VDI ומערכות אבטחת מידע מגוונות (כולל FortiGate)

מי את/ה?

  • מגיע/ה עם ניסיון קודם ממרכז תמיכה טלפוני או טכנאי/ת PC
  • שולט/ת ב-Active Directory – חובה
  • שליטה ביישומי OFFICE
  • בעל/ת אוריינטציה שירותית, סבלנות ויכולת פתרון תקלות טכנית מרחוק
  • יוצא/ת צבא מתפקיד מנהל/ת רשת? זה בהחלט יכול להתאים


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