
IT Support Engineer
3 days ago
Required Skills:
- Basic knowledge of hardware troubleshooting on laptops.
- Experience on Inventory management
- Hands on knowledge om mail, chat, MS Word / Excel
- Network troubleshooting basics – Lan & Wi-Fi
- Work experience on Service Now
Responsibilities :
- Receiving ordered Network devices, chrome books and other items.
- Storing the inventory in store and keeping them segregated and labelled.
- Sharing regular reports related to inventory
- Allocation of Chromebooks post validating the RITM requests
- Closing the RITM in Service Now
- Providing hands & feet support to Network team for configuration / troubleshooting / maintenance of network devices in Hub room
- Coordinating with Vendors for Hardware repair and other related activities
- Providing Hands & Feet support to end-user issues
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