Senior IT Support

3 days ago

Tel Aviv, Tel Aviv, Israel Hunters Full time ₪120,000 - ₪240,000 per year

Hunters Next-Gen SIEM automates threat detection, investigation, and response, freeing analysts to proactively protect their organizations. Hunters deploys in days and eliminates repetitive work with out-of-the-box integrations and detection rules. High priority alerts are surfaced based on risk and confidence scoring, and similar alerts are clustered together, reducing alert triage by 80%. Customers can build an open, scalable data lake at a predictable cost, and bring their own data lake or leverage Hunters'. Team Axon provides rapid response to emerging threats, incident investigation, proactive threat hunting, and security posture and hygiene reporting.

Hunters was recognized as a Leader in the 2024 GigaOm Radar for SIEM and received an Honorable Mention in the 2024 Gartner Magic Quadrant for SIEM. Learn how companies like , Snowflake, TheRealReal and Cimpress are leveraging Hunters to empower their security teams at https://www.hunters.security.

Hunters is backed by leading VCs and strategic investors including Stripes, YL Ventures, DTCP, Cisco Investments, Bessemer Venture Partners, U.S. Venture Partners (USVP), Microsoft's venture fund M12, Blumberg Capital, Snowflake Ventures, Databricks, and Okta

We are looking for a top-notch Senior IT Support with deep expertise across systems, integrations, and networking, capable of designing, supporting, and optimizing multiple IT environments, including SaaS applications and cloud technology.

Responsibilities
  • Manage and optimize organizational systems and network infrastructure (Windows, Linux, virtualization platforms, cloud services). 
  • Lead the integration of new technologies, SaaS platforms, and on-prem solutions, ensuring seamless interoperability across environments. 
  • Monitor and maintain IT services to ensure uptime, proactively identifying and addressing potential issues before they affect operations. 
  • Act as a senior escalation point for complex IT support issues, ensuring quick effective resolution of incidents impacting employees. 
  • Work with Information Security to apply best practices in endpoints, identity, and infrastructure security, contributing to compliance initiatives. 
  • Identify opportunities to optimize workflows for efficiency and reliability. 
  • Partner with Security, DevOps, RnD and Business teams to align IT services with organizational needs. 
  • Contribute to IT roadmap planning, recommending technologies and architectures that support long-term growth.
Requirements
  • 5-10 years in IT support or systems administration roles.
  • Proven track record in supporting complex IT environments at scale.
  • Strong knowledge of Operating Systems Administration (Windows, Linux,  Mac)
  • Basic proficiency in networking
  • Hands-on experience with cloud platforms (AWS, Azure, GCP) and hybrid environments.
  • Familiarity with SaaS integrations and enterprise collaboration tools.
  • Experience in IT service management frameworks.
  • Expertise in identity and access management (Okta, AD, SSO, MFA).
  • Basic understanding of security best practices for systems and networks.
  • Excellent communication skills to work with technical and non-technical stakeholders.
  • A true Team player
  • Strong problem-solving skills and ability to work independently, as well as leading projects.
  • Ability to support and maintain end-user hardware (laptops, desktops, printers, peripherals, and accessories).

Advantages:

  • Familiarity with monitoring/observability tools (e.g., Splunk, Datadog, Prometheus).
  • Basic experience with Scripting/automation experience 
  • Exposure to compliance frameworks such as SOC 2, ISO 27001, GDPR.

  • Senior Business Intelligence Developer

    3 days ago

    Tel Aviv, Tel Aviv, Israel Eternity-IT Full time ₪90,000 - ₪120,000 per year

    Company DescriptionAman Group is an international company and one of the top 5 leading IT solutions suppliers in Israel, with a broad portfolio of services and products in data integration, virtualization, networking, information and cyber security, software development, and more. The company leverages technology and innovation to tackle diverse IT...

  • Senior Support Engineer

    3 days ago

    Tel Aviv, Tel Aviv, Israel Aerospike Full time

    At Aerospike, we dream big and deliver even bigger. Our mission is tounleash the power of the world's real-time datawith a database built forinfinite scale, speed, and sustainability.We empower companies to tackle seemingly insurmountable challenges and achieve what's never been done before. That's why we developed the world's leading real-time...

  • Senior Information Technology Support

    3 days ago

    Tel Aviv, Tel Aviv, Israel Hunters Full time ₪90,000 - ₪120,000 per year

    Hunters Next-Gen SIEM automates threat detection, investigation, and response, freeing analysts to proactively protect their organizations. Hunters deploys in days and eliminates repetitive work with out-of-the-box integrations and detection rules. High priority alerts are surfaced based on risk and confidence scoring, and similar alerts are clustered...

  • IT Support Specialist

    1 week ago

    Tel Aviv, Tel Aviv, Israel Exodigo Full time ₪60,000 - ₪80,000 per year

    Exodigo is the leading underground mapping solution for non-intrusive discovery. Our platforms combine multi-sensor fusion, 3D imaging, and AI technologies to create complete, accurate underground maps that enable confident decision-making for customers across the built world. We transform the project lifecycle for our customers, who include key community...

  • IT Support Specialist

    3 days ago

    Tel Aviv, Tel Aviv, Israel Exodigo Full time ₪120,000 - ₪180,000 per year

    Exodigo is the leading underground mapping solution for non-intrusive discovery. Our platforms combine multi-sensor fusion, 3D imaging, and AI technologies to create complete, accurate underground maps that enable confident decision-making for customers across the built world. We transform the project lifecycle for our customers, who include key community...

  • Client Support

    1 week ago

    Tel Aviv, Tel Aviv, Israel Integrators services a.s. Full time ₪90,000 - ₪120,000 per year

    HybridLokation: Prague 8, HO 2x (Onboarding phase requires at least 4 weeks full onsite.)Languages: Fluent English and Czech, (German B2 is a plus)Level: SeniorForm of cooperation: ContraktorStart date: 9/2025Allocation: Full-TimeAllocation length: Long term (until end of the year with very high probability for extension for whole 2026 and beginning of...

  • Technical Support Lead

    3 days ago

    Tel Aviv, Tel Aviv, Israel Nagomi Security Full time ₪104,000 - ₪130,878 per year

    In cybersecurity, technology too often overshadows the business element. At Nagomi, we're restoring the balance. As the first Proactive Defense Platform, we help security teams measure, optimize, and prove the effectiveness of their existing tools—without adding more complexity or noise. By unifying data across assets, threats, and defenses, we make it...

  • Director of Customer Support

    3 days ago

    Tel Aviv, Tel Aviv, Israel iMDsoft Full time $90,000 - $120,000 per year

    iMDsoft develops clinical information systems for acute care environments in hospitals worldwide. Our software supports care teams in over 25 countries. We operate with a global reach and a focused structure — large enough to make an impact, yet agile enough for every leader to shape the future.About the RoleThis is a rare opportunity to lead a...

  • Technical Support Engineer

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel Oligo Security Full time ₪90,000 - ₪120,000 per year

    About OligoOligo is a rapidly growing startup headquartered in Tel Aviv, leading the way in reshaping Application Security. With a strong investment from top-tier VCs including Greenfield Partners, Red Dot Capital Partners, Lightspeed, Ballistic Ventures, and TLV Partners, we are developing a unique solution to address application security challenges, mainly...

  • Senior Technical Support Engineer

    1 week ago

    Tel Aviv, Tel Aviv, Israel Palo Alto Networks Full time ₪120,000 - ₪240,000 per year

    Company Description Our MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and...