Channel Solution Architect

Silk is redefining how enterprises adopt and scale in the cloud by providing a high-performance virtual SAN for cloud environments. Our platform helps organizations run mission-critical applications with maximum performance and efficiency in the cloud. As we expand our reach through strategic partnerships, we are seeking a technically skilled Channel Solutions Architect to drive revenue growth through partner enablement and joint customer success.

As a Channel Solutions Architect at Silk, you will be instrumental in supporting revenue generation through our partner ecosystem, including cloud service providers, resellers, systems integrators, and managed service providers. You'll act as the technical backbone of partner engagements — enabling, educating, and equipping partners to identify opportunities, build solutions, and deliver value with Silk's platform.

This role sits at the intersection of technical expertise, partner engagement, and go-to-market execution, making it a great fit for someone with deep systems knowledge and a strong ability to influence technical outcomes through indirect sales motions.

How you will drive impact:

• Partner Enablement & Training: Develop and deliver technical enablement programs for partners, including workshops, webinars, and hands-on labs. Ensure partners understand how to position, architect, and deploy Silk solutions.
• Joint Solution Development: Collaborate with partners to design joint solutions and reference architectures that integrate Silk's technology into broader partner offerings across cloud platforms.
• Pre-Sales Support: Support partner sales engagements by participating in joint customer calls, delivering product demonstrations, assisting in technical qualification, and guiding POCs and pilot deployments.
• Technical Advocacy: Serve as the go-to technical advisor for partner teams, helping them navigate complex customer environments and ensuring successful deployments.
• Field Collaboration: Work closely with Silk's sales, product, and marketing teams to align partner activities with regional goals, identify joint opportunities, and support co-selling strategies.
• Feedback Loop: Provide continuous feedback from the field and partners to inform product development, roadmap decisions, and competitive positioning.
• Thought Leadership: Represent Silk at industry events, partner summits, and technical forums. Help build brand credibility by contributing to whitepapers, blog posts, or speaking engagements as needed.

You will drive impact if you have:

• Foundational Technical Expertise: Strong understanding of systems fundamentals — including operating systems, networking, storage, cryptography, and automation/scripting (e.g., Python, PowerShell, Bash).
• Cloud Proficiency: Hands-on experience with public cloud platforms such as Azure, AWS, and/or GCP — including compute, storage, and networking components. Cloud certifications are a plus.
• Partner-Facing Experience: 5+ years of experience in a technical partner enablement, pre-sales, or solutions architect role, ideally supporting channel sales or strategic alliances in the enterprise IT space.
• Sales Acumen: Familiarity with enterprise sales cycles and partner-led go-to-market motions. Able to align technical activities with business outcomes and revenue targets.
• Excellent Communication Skills: Ability to clearly explain complex technical solutions to both technical and non-technical stakeholders. Experience creating technical content for partner audiences is a plus.
• Collaborative & Influential: Skilled at working across internal and external teams to drive outcomes. Can build trust with partner engineers, architects, and account executives.

You will excel at this role if you are:

• Customer and Partner-Oriented: Passionate about helping partners deliver real value to customers.
• Technically Curious: Enjoys staying up to date on emerging technologies and sharing insights with others.
• Self-Starter: Comfortable working independently in a fast-paced, high-growth environment.
• Strategic & Tactical: Able to shift between high-level architectural conversations and hands-on technical work as needed.

Nice to have but not required:

• Experience working for or with VARs, MSPs, cloud resellers, or systems integrators.
• Background in infrastructure software, cloud storage, or performance-sensitive workloads (e.g., databases, ERP).
• Experience with hybrid or multi-cloud architecture strategies.

Silk recognizes that talent and potential come in all forms and that years of experience does not guarantee on-the-job success or leadership potential. Our hiring process involves recognizing a person's achievements, skills & knowledge, and passion; not just check-marks next to a job description. If you have an interest in any of our roles, please do not hesitate to apply - we would be happy to speak with you.

Silk Values 

Helping organizations win in the cloud is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We think boldly and always speak our minds. We go big, or we go back to the drawing board. We work together as one, but we push each other to the limit. We turn customers into believers, attempt the impossible and play to win, but always as a team. These values have driven our growth and continue to fuel our aspirations. If you are excited to work in a fast-paced environment with a team that values agility, collaboration, curiosity, and passion, we want to hear from you. 

An Inclusive Place to Work 

At Silk, we strive to embody an equitable, diverse, and inclusive company culture. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here. 

Silk does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Silk we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. 

More on Silk  

Silk enables organizations to migrate and run their most complex business-critical applications in the public cloud while continuously optimizing performance, reliability, and costs. Silk's data services eliminate the need to copy production data for Dev/Test teams, increasing their agility and enabling production data to be leveraged for Generative AI. Silk leverages over 20 technology patents so customers can effortlessly unlock the full potential of the public cloud in a fraction of the time. Silk is headquartered outside of Boston, MA.