Documentation Representative
10 hours ago
Find your Z Factor.
Join ZIM, where you can make an impact, take on meaningful challenges, and grow both personally and professionally in an innovative global company.
Ready to make an impact as our next Documentation representative? Documentation representative is responsible for the transmission of the import manifest to the customs and to the ports, handling all operational issues of the import shipments.
Major areas of responsibility:
- Send arrival notice to the clients.
- Take care to transfer the containers to the depots.
- Handle operational issues of the import shipments with the port / custom / depots.
- Ongoing correspondence with Zim's agents all over the world.
- Correspondence with the Global Shared Services team.
- Handle the CRM mailbox as per the targets.
- Handle the correctors letters in front of the custom.
- Improve imports process.
We are looking for:
- Academic education (B.A).
- Experience in Customer Service field
- Control of office tools, (Word, Excel, PowerPoint).
- High proficiency in English
- Advantage: Experience in import/export field
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