Customer Service Coordinator
1 week ago
Haifa, Haifa District, Israel
ZIM
Full-time
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We are looking for a Customer Service Representative to join our dynamic team.
In this role, you will be part of a fast-paced, international environment, working closely with colleagues and partners across the globe. This is a great opportunity to gain exposure to global operations, develop cross-functional collaboration skills, and grow within a young, energetic, and supportive work environment.
What you’ll do:
• Provide professional and timely information to customers regarding import/export processes and regulations.
• Handle customer inquiries via email and phone, ensuring high levels of service and satisfaction.
• Work with a variety of internal systems and tools to manage customer requests efficiently.
• Collaborate with multiple internal and external stakeholders worldwide (including different departments, agencies, and global partners). What you’ll gain:
• Hands-on experience in a global, multi-interface environment.
• Opportunity to work in a dynamic, fast-growing international company.
• Exposure to diverse cultures and international business practices.
• A young, collaborative, and supportive team environment.
• Professional development and growth opportunities within the organization. Requirements You'll need to have:
• Academic education (B.
A).
• Control of office tools, (Word, Excel, PowerPoint).
• High proficiency in English
• Experience in the Customer Service field
• Provide professional and timely information to customers regarding import/export processes and regulations.
• Handle customer inquiries via email and phone, ensuring high levels of service and satisfaction.
• Work with a variety of internal systems and tools to manage customer requests efficiently.
• Collaborate with multiple internal and external stakeholders worldwide (including different departments, agencies, and global partners). What you’ll gain:
• Hands-on experience in a global, multi-interface environment.
• Opportunity to work in a dynamic, fast-growing international company.
• Exposure to diverse cultures and international business practices.
• A young, collaborative, and supportive team environment.
• Professional development and growth opportunities within the organization. Requirements You'll need to have:
• Academic education (B.
A).
• Control of office tools, (Word, Excel, PowerPoint).
• High proficiency in English
• Experience in the Customer Service field