Customer Experience Junior

3 weeks ago

Petah Tikva, Center District, Israel zap group Full-time
Looking to enter the high-growth world of digital marketing and kickstart your career? This is your opportunity We are looking for an energetic and highly motivated candidate to join us for a key entry-level role. This position serves as an incredible launching pad-giving you hands-on experience in digital marketing and customer experience, with real opportunities to grow and advance within the company What You’ll Be Doing:
• Customer Support: Provide high-quality, patient, and service-oriented assistance to our clients.
• Omnichannel Communication: Engage with clients primarily through written digital channels (Chat, WhatsApp, Email), alongside occasional phone calls.
• Practical Learning: Gain direct, hands-on exposure to digital marketing, internal workflows, and customer experience strategies. What We’re Looking For:
• Native-Level Hebrew & Exceptional Writing

Skills:
Flawless written expression and communication in Hebrew (Mandatory).
• Service Orientation: Outstanding interpersonal skills, empathy, and patience.
• Passion for Growth: High motivation, curiosity, and a strong drive to learn and thrive in the digital marketing ecosystem. Bonus:
• Prior experience in customer-facing roles (Customer Support, Sales, Community Management, etc.).
• Studies or certified coursework in Digital Marketing, Social Media, or Digital Media.